VETERAN BENEFITS SPECIALIST II - #25-002144-0002

The State of Maryland; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to support Maryland Veterans in navigating their benefits and entitlements. This role involves initiating and presenting claims for compensation and pensions, ensuring that veterans and their eligible dependents receive the assistance they deserve. Candidates will benefit from a supportive work environment that values professional relationships and confidentiality. Join a team committed to serving those who have served our country, and make a meaningful impact in the lives of veterans and their families.

Benefits

State benefits

Diversity in workforce

Support for veterans

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of experience providing services to veterans and their dependents.

Responsibilities

• Initiates and presents claims for compensation and benefits to the U.S. Department of Veteran Affairs.
• Maintains professional relationships with veterans and their families.

Skills

Claims handling

Knowledge of veteran benefits

Professional relationship management

Confidential record maintenance

Education

High school diploma or equivalent

Job description

GRADE

14

LOCATION OF POSITION

31 Hopkins Plaza, Baltimore, MD 21201

POSITION DUTIES

Initiates and presents claims for compensation, pension, entitlements, and other benefits to the U.S. Department of Veteran Affairs and other agencies on behalf of Maryland Veterans, their eligible dependents, and their survivors.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience providing services to veterans and their dependents.

DESIRED OR PREFERRED QUALIFICATIONS

Previous claims handling experience with veterans, their dependents, and families regarding their benefits, services, medical care, and pensions.

Knowledge of State, Federal, and Local laws concerning the benefits, privileges, and obligations to veterans and their families.

Ability to maintain professional relationships with staff members and the public.

Ability to maintain confidential records and files.

LICENSES, REGISTRATIONS, AND CERTIFICATIONS

1. In accordance with United States Code, Title 38, Section 5901-5905, employees in this classification must be certified as a Veterans’ Services Counselor by the United States Department of Veterans Affairs.

2. Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please ensure that your application provides sufficient information to demonstrate that you meet the qualifications for this recruitment. All qualification information must be submitted by the closing date; late submissions will not be considered. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified, and placed on the eligible (employment) list for at least one year.

BENEFITS

State of Maryland benefits are available to eligible employees.

FURTHER INSTRUCTIONS

Online applications are highly recommended. If unable to apply online, paper applications and supplemental questionnaires may be submitted to:

Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201.

Paper applications must be received by the closing date; postmarks are not accepted. For questions, contact the DBM Recruitment and Examination Division at [e-mail] or call 410-767-4850. TTY Relay Service: 1-800-735-2258.

We thank our Veterans for their service. People with disabilities and bilingual candidates are encouraged to apply. Maryland is an equal opportunity employer committed to diversity in its workforce.