VETERAN BENEFITS SPECIALIST II - #24-002144-0005

State of Maryland; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated individual to assist veterans and their families in navigating the complexities of claims and benefits. This role is vital in ensuring that those who have served our country receive the compensation and support they deserve. The ideal candidate will have a passion for helping others, strong knowledge of veteran services, and the ability to maintain professional relationships. Join a team that values service to the community and offers a fulfilling career path dedicated to making a difference in the lives of veterans and their dependents.

Benefits

State employee benefits

Equal opportunity employer

Support for veterans

Qualifications

• Graduation from an accredited high school or equivalent required.
• One year of experience providing services to veterans is necessary.

Responsibilities

• Initiate and present claims for veterans' benefits and entitlements.
• Assist veterans and dependents in receiving entitled benefits.

Skills

Claims handling experience

Knowledge of veteran benefits

Professional relationship management

Confidential record maintenance

Education

High school diploma or equivalency

Job description

GRADE: 14

LOCATION OF POSITION: 29449 Charlotte Hall Road, Charlotte Hall, MD 20622

Main Purpose of Job: This position initiates and presents claims compensation, pension, entitlements, and other benefits to the United States Department of Veterans Affairs and other agencies on behalf of veterans, their eligible dependents, and their survivors. Helping veterans and their dependents receive benefits to which they are entitled is a requirement set forth in the Annotated Code of Maryland, State Government Article Subtitle 9.

MINIMUM QUALIFICATIONS:

1. Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
2. Experience: One year of experience providing services to veterans and their dependents.

DESIRED OR PREFERRED QUALIFICATIONS:

1. Previous claims handling experience with veterans, their dependents, and families regarding their benefits, services, medical care, and pensions.
2. Knowledge of State, Federal, and Local laws concerning the benefits, privileges, and obligations to veterans and their families.
3. Ability to maintain professional relationships with staff members and the public.
4. Ability to maintain confidential records and files.

LICENSES, REGISTRATIONS AND CERTIFICATIONS:

1. In accordance with United States Code, Title 38, Section 5901-5905, employees in this classification must be certified as a Veterans’ Services Counselor by the United States Department of Veterans Affairs.
2. Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS: Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS: The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS: STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS: Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted. For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at [e-mail] or 410-767-4850, MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity.