Veteran Benefits & Education Programs Coordinator

Fayetteville State University; Fayetteville, Northern (NC, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Fayetteville State University seeks a Veteran School Certifying Official to assist VA students and dependents with education benefits. You will interpret VA regulations, analyze policy changes, and design processes to implement efficient VA benefits handling while delivering excellent customer service to Bronco military-connected students.

Requires a Bachelor's degree and strong written, oral, and presentation skills with proven collaboration, decisiveness, leadership, and initiative.

Qualifications

• Bachelor’s degree or equivalent in related field.
• Strong written, oral, and presentation skills.
• Ability to interpret VA regulations and advise students.
• Customer service mindset to support military-connected students.

Responsibilities

• Assist VA students and dependents in applying for educational benefits.
• Explain VA regulations and assess impact on university policies.
• Design and implement processes for VA benefits processing.
• Provide excellent customer service to Bronco military-connected students.

Skills

Communication skills

Collaboration

Decisiveness

Attention to detail

Leadership

Initiative

Planning & organization

Training ability

Education

Bachelor’s degree

Tools

Computer software

Job description

Fayetteville State University seeks a Veteran School Certifying Official to assist VA students and dependents with education benefits. You will interpret VA regulations, analyze policy changes, and design processes to implement efficient VA benefits handling while delivering excellent customer service to Bronco military-connected students.

Requires a Bachelor's degree and strong written, oral, and presentation skills with proven collaboration, decisiveness, leadership, and initiative.