Vetco Clinic Advisor ND

Petco; Southington (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Petco is seeking a Vetco Customer Service Team member to support clinics by greeting pet parents and recommending services that protect their pets. You will travel to assigned Petco clinic locations and assist veterinarians to ensure smooth service delivery.

The role emphasizes strong customer service, teamwork, and flexibility in a dynamic retail-vet environment. Join a company with a long-standing pet-care mission and a supportive team culture.

Qualifications

• Excellent interpersonal and written communication skills.
• Ability to greet and assist clients and pet parents with professionalism.
• Willingness to travel to multiple clinic locations as needed.

Responsibilities

• Greet pet parents and assist Vetco services at clinic locations.
• Recommend services to protect pets and support veterinarians.
• Travel within the market to assigned Petco clinic locations and provide friendly customer service.

Skills

Customer service

Communication

Travel readiness

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be “where the pets go” to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco! Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Must love dogs and cats…and people too!
• Team player who thrives on supporting the team in every way.
• Make good recommendations to our clients and providing exceptional customer service.
• Works hard and has fun doing it!
• Eager to learn.
• Ability to work in changing environments, traveling throughout our Market.
• Responsible and accountable individuals.
• A can-do attitude.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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