Vetco Clinic Advisor

Petco Animal Supplies, Inc.; North End (CT); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401K

PTO

Job summary

Petco Animal Supplies, Inc. is seeking a Vetco Customer Service Team member to support pet clinics and pet parents across multiple locations. You will travel to assigned Petco clinic locations, greet pet parents, and help coordinate services under the supervision of veterinarians.

Your role combines frontline customer service with clinic support. You should be passionate about animals, capable of working in a dynamic environment, and willing to travel as needed.

Qualifications

• Experience delivering excellent customer service in fast-paced environments.
• Ability to work well in a team and support colleagues.
• Strong communication skills with customers and team members.
• Willingness to travel across the Market and adapt to changing locations.
• Genuine interest in animal welfare and pet care.

Responsibilities

• Provide exceptional customer service at Petco locations and clinics.
• Assist veterinarians and clinic staff to support patient care.
• Recommend Petco services and products to pet parents.
• Collaborate with the team to ensure smooth daily operations.
• Travel between clinics as part of the Vetco Customer Service team.

Skills

Customer service

Team player

Communication

Travel readiness

Dog & cat lovers

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be 'where the pets go' to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco!

Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Must love dogs and cats...and people too!
• Team player who thrives on supporting the team in every way.
• Make good recommendations to our clients and providing exceptional customer service.
• Works hard and has fun doing it!
• Eager to learn.
• Ability to work in changing environments, traveling throughout our Market.
• Responsible and accountable individuals.
• A can-do attitude.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help.

Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.