Vetco Clinic Advisor

Petco; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Petco is seeking a Vetco Customer Service Team member to support clinics across our market. You will greet pet parents, recommend services, and assist veterinarians to ensure a seamless experience for families and their pets.

Travel to assigned Vetco clinics, work with a supportive team, and deliver exceptional customer service while embracing Petco's mission to improve animal welfare and human health. This role is based on-site in the market and offers growth opportunities.

Qualifications

• Must love dogs and cats and people; provide friendly, helpful service.
• Willingness to travel within the market and visit Vetco clinic locations.
• Strong teamwork and exceptional customer service mindset.

Responsibilities

• Greet pet parents at Vetco clinic locations and explain services.
• Assist the veterinarian to support services and client communication.
• Travel to clinics with the team to ensure smooth customer experiences.

Skills

Customer service

Team player

Communication

Adaptability

Learning mindset

Responsible

Can-do attitude

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.


• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.


• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be \"where the pets go\" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you’ll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco!

Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.

• Must love dogs and cats…and people too!


• Team player who thrives on supporting the team in every way.


• Make good recommendations to our clients and providing exceptional customer service.


• Works hard and has fun doing it!


• Eager to learn.


• Ability to work in changing environments, traveling throughout our Market.


• Responsible and accountable individuals.


• A can-do attitude.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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