Vestibular Technician

5110 Massachusetts Eye and Ear Infirmary; Boston (MA); On-site; USD 62,265,000 - 75,768,000; Full time

Job summary

5110 Massachusetts Eye and Ear Infirmary in Boston seeks a dedicated team member to conduct vestibular diagnostic testing and support clinical evaluation and treatment of patients with balance disorders. You will monitor patients during testing, document results, and assist with care coordination.

The role requires knowledge of VNG, CDP, and VEMP testing, strong technical skills, and excellent communication abilities to work with physicians and staff in a fast-paced clinical environment.

Qualifications

• Knowledge of vestibular anatomy and physiology and testing procedures.
• Strong technical skills to calibrate equipment and troubleshoot issues.
• Excellent communication and patient care skills.
• Ability to work independently and in a team; attention to detail and organization.

Responsibilities

• Conduct vestibular diagnostic tests including VNG, CDP, and VEMP.
• Calibrate equipment and troubleshoot technical issues.
• Collect and document patient medical history, medications, and test results.
• Assist in evaluation and treatment of patients with balance and vestibular disorders.
• Communicate test results and treatment recommendations to physicians.
• Educate patients on vestibular disorders and treatment options.
• Maintain accurate records of patient care and test results.

Skills

Vestibular testing knowledge

Equipment calibration

Patient care

Clear communication

Education

High School Diploma or Equivalent

Associate's degree preferred

Tools

VNG equipment

CDP equipment

VEMP equipment

Job description

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Conducts diagnostic testing and assists in the clinical evaluation and treatment of patients with vestibular disorders. Continuously monitors patients during testing and provides appropriate support as required. Does this position require Patient Care? Yes

Essential Functions

• Conduct vestibular diagnostic tests including: Video nystagmography (VNG), Computerized Dynamic Posturography (CDP), and vestibular evoked myogenic potentials (VEMP).
• Calibrate equipment and troubleshoot technical issues.
• Collect and document patient medical history, current medications, and test results.
• Assist in the evaluation and treatment of patients with balance and vestibular disorders.
• Communicate test results and treatment recommendations to physicians and other healthcare providers.
• Educate patients on vestibular disorders and treatment options.
• Maintain accurate records of patient care and test results.
• Adhere to infection control and safety protocols.
• Perform routine administrative and clerical duties relating to a clinical service in practice office including: Make patient appointments and maintain appointment records; Assist callers with routine inquiries and schedule appointments; Scan documents to patient medical records/EPIC; Provides assistance and training to others in these areas; Other duties as assigned.

Qualifications

• Education: High School Diploma or Equivalent required or associate's degree
• Audiology preferred
• Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Experience in conducting vestibular diagnostic tests, 1-2 years preferred but not required.

Knowledge, Skills and Abilities

• Knowledge of vestibular anatomy and physiology, as well as vestibular diagnostic testing procedures.
• Strong technical skills, including the ability to calibrate equipment and troubleshoot technical issues.
• Excellent communication and patient care skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality of patient information.
• Ability to operate and maintain various diagnostic equipment.

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 243-245 Charles Street
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift Day (United States of America)
• Pay Range: $21.73 - $31.02/Hourly Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.