Versatile Hospitality Operations Associate

Stratigos Banquet Centre | North Huntingdon; Stewartsville (PA); On-site; USD 32,000 - 52,000; Full time

Job summary

Stratigos Banquet Centre | North Huntingdon is seeking a versatile Restaurant & Banquet Operations Associate to support daily operations across our banquet centre and upcoming restaurant. This role blends office administration, customer service, restaurant floor support, and event logistics to ensure smooth events and guest satisfaction.

Ideal candidates are organized, proactive, and able to switch between office tasks and hands-on hospitality duties, with a team‑oriented mindset and flexible

Qualifications

• Strong organizational, communication, and customer service skills.
• Dependable, punctual, responsible, and detail-oriented.
• Ability to multitask and prioritize responsibilities.
• Comfortable working independently and as part of a team.
• Willingness to perform both office-based and hands-on hospitality duties.
• Ability to work at both business locations as scheduled.
• Flexible availability for evenings, weekends, and holidays.
• Previous restaurant, banquet, hospitality, office administration, or customer service experience preferred.
• Basic computer skills and familiarity with email and office applications preferred.
• Reliable transportation between locations.
• Ability to stand, walk, lift supplies, and assist with event setup when required.

Responsibilities

• Answer phone calls, respond to emails, and assist with customer inquiries.
• Help manage reservations, event bookings, scheduling, and administrative paperwork.
• Communicate professionally with customers, vendors, employees, and management.
• Assist with organizing event details, customer information, and daily business operations.
• Perform general office duties and help keep records organized.
• Assist with daily restaurant operations and provide floor support when needed.
• Help with weddings, banquets, private parties, and special events.
• Assist with event setup, room preparation, breakdown, and maintaining clean, organized spaces.
• Support servers and other team members to ensure guest service.
• Help monitor supplies, restock items, and maintain an organized work environment.
• Step into different roles as needed to support the team during busy periods.
• Work at both Stratigos Banquet Centre and our restaurant as business needs require.
• Assist management with special projects and operational tasks.
• Maintain a professional, positive, and customer-focused attitude.
• Follow company procedures and applicable food safety and workplace safety requirements.
• Be willing to learn new responsibilities and adapt to changing daily priorities.

Skills

Organizational skills

Communication skills

Customer service

Dependable

Punctual

Detail-oriented

Multitasking

Teamwork

Flexible availability

Basic computer skills

Tools

Office applications

Job description

Stratigos Banquet Centre | North Huntingdon is seeking a versatile Restaurant & Banquet Operations Associate to support daily operations across our banquet centre and upcoming restaurant. This role blends office administration, customer service, restaurant floor support, and event logistics to ensure smooth events and guest satisfaction.

Ideal candidates are organized, proactive, and able to switch between office tasks and hands-on hospitality duties, with a team‑oriented mindset and flexible