Veronica Beard Sales Supervisor

Hyde Park Village; Tampa (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Veronica Beard in Tampa, located at Hyde Park Village, is seeking a Sales Supervisor to assist Store Management in maximizing sales and delivering an exceptional shopping experience. The role also serves as Manager-on-Duty in the absence of the Store Manager and Assistant Manager.

The ideal candidate will lead by example with strong floor supervision, customer service, and clientelling skills, while ensuring merchandising and operations standards are consistently met.

Qualifications

• Minimum of 2 years retail Store Management experience in women’s apparel or related field.
• Ability to work flexible schedule including nights and weekends.
• Strong verbal and communication skills.
• Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness.

Responsibilities

• Assists Store Management to maximize sales and deliver an exceptional shopping experience.
• Is the Manager-on-Duty in absence of Store Manager and Assistant Manager.
• Supervises associates, trains on product knowledge, selling skills, and customer service.
• Maintains cash, inventory, and company standards of conduct per handbook.
• Executes floor-set and promotional directives and ensures store standards are met.
• Represents the Veronica Beard fashion and style with knowledge of current trends.

Skills

Retail management

Customer service

Sales leadership

Staff supervision

Merchandising

Job description

SUMMARY

A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company
visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as
“Manager-on-Duty” in the absence of the Store Manager and Assistant Manager.

SALES LEADERSHIP

• Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager
• Strives for sales excellence and results
• Ensures selling standards are met
• Works with customers and models excellent customer service and clientelling skills
• Maximizes sales through strong floor supervision

ASSOCIATE DEVELOPMENT

• Ensure associates are trained on product knowledge, selling skills and customer service and operations
• Provides information and feedback for Sales Associates
• Team sells with Sales Associates to contribute to the development of the selling team

OPERATIONS EXCELLENCE

• Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
• Strives for 100% accuracy and compliance in cash, inventory, fixtures and property

STORE STANDARDS

• Helps execute floor-set and promotional directives
• Works as a member of the team to insure all store standards are met
• Understands, supports and complies with all company policies and procedures

MERCHANDISING/VISUAL

• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

FASHION SAVVY

• Represents the fashion and style of Veronica Beard
• Knowledge of current fashion trends and styles
• Appreciation and demonstration of an overall finished fashion look

PHYSICAL DEMANDS

• Ability to operate computer/cash register
• Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
• Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds

WORK ENVIRONMENT

• Ability to create a quality working environment that will encourage others to develop and excel
• Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals

QUALIFICATION REQUIREMENTS

• Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field)
• Ability to work flexible schedule including nights and weekends
• Strong verbal and communication skills
• Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures