VERIS Account Manager (On-site)

The Benecon Group; Lititz (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a qualified individual for benefits administration, primarily focused on servicing health and welfare plans. The ideal candidate will have a bachelor's degree and at least 3 years of experience. Responsibilities include managing renewal processes and liaising with internal staff and external partners. Strong organizational, communication, and problem-solving skills are essential for success in this dynamic role.

Qualifications

• Minimum of 3 years’ experience with health and welfare benefits programs required.
• Current Pennsylvania insurance producer licenses or ability to acquire within 6 months.

Responsibilities

• Responsible for administration of ongoing service and support for VERIS groups and brokers.
• Initiates renewal process and gathers information for group renewals.
• Serves as primary contact point for brokers and groups.

Skills

Time Management

Detail-Oriented

Organizational Skills

Communication

Decision-Making

Problem Solving

Education

Bachelor’s degree in business or related field

Tools

Word

Excel

PowerPoint

Job description

Description

Responsible for administration of ongoing service and support for existing VERIS groups and brokers. Serves as a main contact point and liaison between internal Benecon staff, brokers, and groups for all VERIS case related activities. Initiates renewal process and gathers necessary information for group renewals before delivering to Actuarial Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Serves as primary contact point regarding all existing VERIS cases for brokers, groups, sales directors, and internal Benecon departments.
2. Assists or leads implementation process as needed for new groups that require additional support through the process.
3. Manages renewal process with brokers for VERIS cases, including follow-up until requirements are received.
4. Coordinates plan changes and implements existing groups transitioning to new ASO carriers.
5. Communicate stop-loss policy information to ASO carriers annually and communicate with broker partners on stop-loss claimant form administration.
6. Creditable coverage communications and follow-up with brokers (gathering benefits information and determination notifications), as needed.
7. Coordinate with Finance to assist in the communication process regarding payment of claims, stop loss claims, and reporting with VERIS brokers.
8. Promotes synergy with other departments to enhance the unique business model of VERIS and Benecon.
9. Creating, maintaining, and training other departments on company-wide standards.
10. Build and maintain strong relationships with broker partners, ASO carriers, and VERIS groups.
11. Serve as the primary contact for resolution of challenging client issues with broker and group contacts.
12. Communicate with VERIS groups directly for on-going servicing while in the program.
13. Lead broker trainings throughout the year for key broker partners.
14. Responsible for broker meeting check-points different times of the year with key broker partners.

These duties and responsibilities are intended to describe the general nature and level of work involved for this job. This is not an exhaustive list of all duties or responsibilities.

Requirements

PHYSICAL REQUIREMENTS:

1. Occasional travel required.
2. Must be able to sit or stand and type utilizing computer for up to 70% of the workday.
3. Must be able to facilitate public presentations (e.g. training, on-site meetings with groups, etc.).
4. Must be able to work from 8:00 a.m. to 4:30 p.m. unless an exception is granted by the Vice President.

QUALIFICATIONS:

1. Bachelor’s degree in business or related field required.
2. A minimum of 3 years’ experience working with health and welfare benefits programs required.
3. Experience with self-funded plans preferred.
4. Current, valid Pennsylvania resident insurance producer licenses to sell Accident & Health and Life & Fixed Annuities insurance required or be able to acquire said licenses within 6 months of hire.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. General knowledge of self-funded insurance principles and practices required.
2. Basic knowledge of 5500 reporting requirements preferred.
3. Must be highly skilled in time management to facilitate involvement in multiple projects.
4. Must be detail-oriented and thorough.
5. Excellent organizational skills and demonstrated ability to effectively manage multiple priorities and people, at all levels of an organization required.
6. Ability to establish and maintain effective professional relationships with management staff, peers, and clients required.
7. Excellent computer skills and proficiency in Word, Excel, and PowerPoint required.
8. Excellent communication skills including writing, speaking, and presentations required.
9. Must consistently demonstrate a confident and professional demeanor.
10. Solid decision-making and problem-solving skills required.
11. Ability to work effectively in a fast-paced, challenging environment required.