Verification Specialist

OneMain Financial; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Verifications Specialist to verify applicant information and documentation for auto retail installment contracts. You will assess compliance with federal regulations and company policy, resolve missing stipulations through communication with customers and dealers, and ensure accurate documentation.

The role involves interacting with internal and external stakeholders, supporting the verification team, and upholding the company’s culture of teamwork and integrity.

Qualifications

• 1 year of customer service experience.
• High school or equivalent required.
• Interpersonal skills promoting a team environment.
• Six months of office experience or equivalent education and training.
• Working knowledge of Microsoft Office Suite, including Excel and Word.

Responsibilities

• Process contracts by verifying applicant information and documentation for auto retail installment contracts.
• Assess compliance on required loan documentation with Federal regulations and company policy.
• Resolve missing stipulations by communicating with internal and external customers.
• Review and verify accuracy of documentation.
• Communicate with potential customers and dealerships about product and service questions.
• Support and promote OneMain Financial culture of teamwork and integrity.

Skills

Customer service

Interpersonal skills

Office experience

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Job Overview

The Verifications Specialist will be responsible for processing contracts by verifying applicant information and documentation for auto retail installment contracts. In this role the Verification Specialist is responsible for assessing compliance on required loan documentation to comply with Federal regulations and company policy. In the role Resolves missing stipulations by communicating with internal and external customers Assess compliance on required documentation. Review and verify accuracy of documentation. Communicate with potential customers and dealerships but answering product and service questions. Support and promote the OneMain Financial culture of teamwork and integrity Other duties as assigned by Verification Team Lead.

Requirements

• Customer Service: 1 year
• High school or equivalent
• Interpersonal skills promoting a team environment.
• Six (6) months office experience or equivalent education and training.
• Working knowledge of Microsoft Office Suite, including Excel and Word.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.