Verification Specialist

Ashealthnet; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan with match

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Job summary

Alternate Solutions Health Network is seeking a remote Insurance Verification Clerk to support home health and hospice services. You will perform data entry for new patient referrals and verify insurance coverage, communicating with patients and families about services and out-of-pocket costs.

Responsibilities include confirming patient eligibility, facilitating CMS-compliant documentation, and coordinating with hospital and care teams.

Qualifications

• High-School diploma or equivalent required.
• 2 years of experience in the insurance verification/healthcare field.
• Knowledge of CMS guidelines and familiarity with medical terminology.
• Capable of all physical demands.

Responsibilities

• Customer Service: Communicates with the patients and their family regarding the insurance verification and billing process.
• Operations: Evaluate patient eligibility to receive ordered services. Verify Face-to-Face Encounter with physician for billing requirements. Complete hospital hold workflow which may include faxing summary to hospital and following up on hospitalized patients.
• Policies: Understand and practice agency policies and procedures and stays current with CMS guidelines. Perform workflow and data reporting in accordance with CMS guidelines. Complete and submit all required documentation within specified company requirements.
• Teamwork: Up-date appropriate staff throughout process.

Skills

Insurance verification

Data entry

Healthcare knowledge

CMS guidelines

MS Office

Communication

Education

High-School diploma or equivalent

Tools

Microsoft Office

Job description

Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Must be local to Kettering, OH

Schedule:

Sunday, Monday, Thursday, & Friday 8:00am - 6:30pm with on-call & holiday rotation

Compensation:

Starting at $17.00 an Hour!

Location:

Fully Remote

HOW YOU'LL MAKE A DIFFERENCE:

At Alternate Solutions Health Network, we care for patients where they spend the majority of their time - in their homes. Today we care for patients who need skilled home care and hospice services. You won't find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home.

HOW YOU'LL WORK:

You'll complete data entry for new patient referrals and investigate the type and level of insurance coverage.

WHAT WE OFFER:

• We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.
• Eligible teammates receive paid time off and may participate in the 401K, if they choose.
• Historically the company has matched 401K contributions which helps build your nest egg even faster.
• Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

MAJOR AREAS OF RESPONSIBILITY:

• Customer Service: Communicates with the patients and their family regarding the insurance verification and billing process. Ensures a clear understanding of the services covered by the insurance companies and the out of pocket costs to be relayed to the patient. Contacts insurance companies to verify patient information and coverage as needed.
• Operations: Evaluate patient eligibility to receive ordered services. Verify Face-to-Face Encounter with physician for billing requirements. Complete hospital hold workflow which may include faxing summary to hospital and following up on hospitalized patients.
• Policies: Understand and practice agency policies and procedures and stays current with CMS guidelines. Perform workflow and data reporting in accordance with CMS guidelines. Complete and submit all required documentation within specified company requirements.
• Teamwork: Up-date appropriate staff throughout process.

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude.
• Patience is a virtue when working with patients, families, physicians, and coworkers.
• Attention to detail is critical, as is being observant and following directions.
• Problem solving and create solutions to drive to a course of action.
• Technological skills to include the ability to research equipment online, comfortable learning new software and database systems and the ability to use Microsoft Office.

REQUIREMENTS:

• High-School graduate or equivalent.
• 2 years of experience in the insurance verification/healthcare field.
• Knowledge of CMS guidelines and familiarity with medical terminology.
• Capable of all physical demands.

We'll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

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