Venue Technology Assistant - North Island Credit Union Amphitheater

ASM Global; United States; On-site; USD 24,435 - 34,801; Full time

Job summary

Legends Hospitality, LLC in California is seeking a support technician responsible for level 1 & 2 POS systems support, conducting venue walk-throughs, and diagnosing equipment errors. Candidates should possess strong analytical and communication skills, and the ability to adapt to changing environments.

The position pays $21.50 per hour and involves physical demands including lifting up to 50 lbs. Candidates must practice safe work habits and adhere to all safety policies.

Qualifications

• Solid analytical and problem-solving skills.
• Proven ability to manage multiple tasks timely.
• Strong verbal and written communication skills.
• Ability to lift at least 50 lbs.

Responsibilities

• Provide level 1 & 2 support to point-of-sale system problems.
• Conduct venue walk-throughs to ensure systems are operational.
• Diagnose software and hardware errors.
• Replace defective hardware before and after events.

Skills

Analytical skills

Problem-solving

Verbal communication

Written communication

Adaptability

Microsoft applications

Job description

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals, including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and escalates when necessary.
• Initiates and implements improvements to areas of responsibility.
• Conduct venue walk-through to ensure all systems are operational prior to and during all events.
• Replacement of defective hardware before, during and after events.
• Diagnose software, firmware & hardware errors and breakage.
• Maintain a thorough knowledge of the organization and adhere to all standards and practices.

Qualifications

• Solid analytical and problem-solving skills, proven ability to organize, manage, and complete multiple tasks timely.
• Strong verbal and written communication and ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Must be able to adapt to environment changes immediately.
• Highly effective oral presentation and written communication skills.
• Working knowledge of Microsoft applications to include operating system, office systems.
• Ability to be on feet and walk long distances.
• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job-specific safety training.

Equal Opportunity Employer

Legends is an Equal Opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay Rate

$21.50 per hour.