Venue Manager

Crawford Thomas Recruiting; Umatilla (FL); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

PTO

401(k) offering

Short-Term Disability

Job summary

Crawford Thomas Recruiting represents a client venue in Umatilla, FL, seeking a Venue Manager for weddings and events. The role blends sales, client experience, and day-to-day venue operations, requiring organization, proactivity, and staff coordination.

The position involves guiding bookings, coordinating with vendors, and ensuring top-tier service across multiple events weekly. Expect about 40 hours, weekends/evenings, and PTO/401(k)/Short-Term Disability benefits.

Qualifications

• Strong sales and customer service mindset with a results focus.
• Proven leadership and team-management capabilities.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities simultaneously.
• Strong problem-solving skills and stay professional under pressure.
• Ability to work independently and take initiative.
• Maintain service and operational standards.

Responsibilities

• Manage incoming wedding and event inquiries and follow up with prospective clients.
• Conduct venue tours and present packages, services, availability, and venue information.
• Guide prospective clients through the booking process and convert inquiries into bookings.
• Track inquiries, tours, conversion rates, bookings, and sales activity.
• Build relationships with wedding planners, coordinators, and other industry professionals.
• Supervise, train, coach, and schedule event staff.
• Coordinate staffing and operational needs for upcoming events.
• Oversee event setup, execution, and breakdown and address client needs.

Skills

Sales

Leadership

Communication

Organization

Time management

Problem solving

Independent work

Operational standards

Legal work eligibility

Local transportation

Weekend/evening availability

Tools

Asana

CRM systems

Job description

VENUE MANAGER - Wedding & Events

Location: Umatilla, FL

Employment: Full-Time, Direct Hire

Pay: $26–$29/hour + Overtime

Schedule: Approximately 40 hours/week; flexible based on weddings and events

Schedule Requirements: Weekends, evenings, and holidays as needed

Benefits: PTO, 401(k) offering, Short-Term Disability

Position Overview

Our client is hiring a Venue Manager to lead wedding and event sales while overseeing day‑to‑day venue operations. This newly created position combines client experience, team leadership, sales, and event operations. The ideal candidate is organized, proactive, sales‑oriented, and comfortable managing multiple clients, events, staff, and vendors in a fast‑paced environment.

Job Duties

• Manage incoming wedding and event inquiries and follow up with prospective clients
• Conduct venue tours and present packages, services, availability, and venue information
• Guide prospective clients through the booking process and convert inquiries into confirmed bookings
• Track inquiries, tours, conversion rates, bookings, and sales activity
• Build relationships with wedding planners, coordinators, and other industry professionals
• Supervise, train, coach, and schedule event staff
• Review upcoming events and coordinate staffing and operational needs
• Oversee event setup, execution, and breakdown
• Monitor event operations and proactively address client and guest needs
• Resolve operational issues quickly and professionally
• Coordinate with vendors and internal teams to support successful events
• Maintain venue presentation, cleanliness, organization, and service standards
• Identify maintenance or operational concerns and communicate them appropriately
• Support open houses, promotional events, and marketing activities
• Maintain accurate client, event, staffing, and sales information
• Utilize Asana, CRM systems, calendars, and other company tools
• Attend or lead venue team meetings as assigned
• Collaborate with Operations, Property Management, Accounting, Marketing, and other departments

Job Requirements

• Strong sales and customer service skills with a results‑oriented mindset
• Proven leadership and team‑management skills
• Excellent verbal and written communication skills
• Strong organizational and time‑management abilities
• Ability to manage multiple priorities simultaneously
• Strong problem‑solving skills and ability to remain professional under pressure
• Ability to work independently and take initiative
• Ability to maintain service and operational standards
• Legally eligible to work in the United States
• Reliable transportation or ability to live locally
• Ability to work weekends, evenings, and holidays based on event needs

Qualifications

• Experience in wedding venues, hospitality, events, sales, or a related field preferred
• Experience managing or supervising event staff preferred
• Experience with Asana, CRM systems, or similar project‑management and sales tools is a plus

Compensation & Benefits

• $26–$29/hour (=$54k-$60k/yr plus OT)
• Overtime for hours worked over 40 hours/week in accordance with applicable law
• PTO
• 401(k) offering
• Short-Term Disability

Additional Information

• Primary location: Umatilla, FL 32784
• Venue is closed on Mondays
• Flexible schedule with pre‑scheduled days off. Usually Sunday‑Monday or Monday‑Tuesday.
• Approximately 40 hours per week, with schedule varying based on business needs, client appointments, venue tours, weddings, and events
• May occasionally work at the St. Cloud administrative office for monthly team meetings
• The venue has a Sales Team. The Venue Manager will focus more on event & location management than outbound sales.