Venue Housekeeping Manager

Live Nation Worldwide, Inc.; Wantagh (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Generous vacation benefits

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Paid caregiver leave

Employee ticketing program

Job summary

Live Nation Entertainment in Wantagh, NY is seeking a Cleaning/Maintenance Services Manager to oversee all cleaning functions and maintain a safe, orderly guest experience at the venue. You will lead staff, schedule tasks, conduct pre-event inspections, manage supplies, and drive sustainability efforts.

The role requires strong leadership, attention to detail, and excellent verbal and written communication.

Qualifications

• High school diploma or equivalent.
• Familiar with Microsoft Office Suite.
• Strong attention to detail and accuracy.
• Cash handling experience.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Physically capable of walking, stairs, lifting 50 lbs+.

Responsibilities

• Hire, train, supervise cleaning staff and communicate information.
• Schedule staff and direct assignments.
• Perform pre-event inspections for cleanliness.
• Arrange repairs for damaged equipment.
• Maintain supplies and inventory of cleaning products.
• Other tasks as assigned by Operations Manager.
• Participate in sustainability programs and educate fans.
• Collaborate with team to close venue after events.
• Coordinate payroll scheduling to meet staffing needs.
• Budget for each show's needs to meet per-head goals.

Skills

Microsoft Office

Attention to detail

Cash handling

Communication skills

Independent worker

Education

High School Diploma

Job description

Job Summary

________________________________________________________________________________

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role

The Cleaning/ Maintenance Services Manager is responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for the guest.

Job Functions

• Interviews, selects, trains, supervises, counsels and disciplines cleaning service staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff.
• Schedules and directs staff in their work assignments
• Conducts pre-event inspections of all venue areas, prior to opening to ensure cleanliness of areas
• Ensures and makes arrangements to repair and/or replacement of used damaged equipment.
• Purchases, re-orders and maintains adequate supplies and inventory of cleaning products
• Any other task as assigned by the Operations Manager
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Work with scheduling payroll administrator to ensure that all staffing needs are met
• Budget appropriately for each show's needs while working to reach the overall operating per/head goal

Qualifications

• High School Diploma or equivalent
• Familiar with Microsoft Office Suite
• Attention to detail, quality and accuracy
• Cash handling skills
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting.

Compensation

The expected compensation for this position is: $24.00 USD - $30.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Applicant Eligibility

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Benefits

Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.