Venue Event Captain

14TENN (AS0); Nashville (TN); On-site; USD 19,000 - 30,000; Part time

Job summary

828 Venue Management Company is seeking a Venue Event Captain to lead onsite operations and ensure exceptional guest experiences at events. The role oversees beverage service, vendor coordination, and facility readiness while supporting overall venue operations.

As a primary onsite representative, you will manage bartenders, ensure compliance with alcohol laws, and adapt to event needs. This is a part-time position with potential for increased hours based on event volume.

Qualifications

• 2+ years in hospitality, events, or food & beverage preferred.
• Previous bartending experience is required.
• Leadership or shift lead experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and calm under pressure.
• Ability to manage multiple priorities in a fast-paced environment.
• Evenings, weekends, and holidays availability based on event schedules.
• Must be 21 years or older and have alcohol service certification.
• Reliable transportation, cell phone, and working computer.
• Stand/walk for extended periods; can lift up to 50 pounds.
• Work indoors and outdoors in varying weather; perform setup/breakdown.

Responsibilities

• Serve as the primary onsite venue representative during assigned event shifts.
• Deliver hospitality to clients, guests, vendors, and partners.
• Identify and resolve issues to minimize disruptions.
• Support operations lead to execute events per standards and client expectations.
• Assist with event flow and operational priorities.
• Open/close venue per procedures; ensure cleanliness and safety.
• Complete checklists and report maintenance concerns.
• Support services, decor, rentals setups as assigned.
• Conduct walkthroughs for safety and presentation.
• Document event details and incidents to management.
• Ensure vendor compliance with policies and requirements.
• Complete ad hoc requests from Senior Venue Event Captain.

Skills

Bartending

Communication

Leadership

Problem-solving

Availability

Age 21+

Alcohol certification

Transportation

Physical stamina

Lifting 50 lbs

Outdoor/Indoor work

Physical dexterity

Appearance

Commitment

Job description

POSITION SUMMARY

The Venue Event Captain is the onsite operational leader responsible for delivering an exceptional guest experience throughout each event. As the primary venue representative during assigned shifts, this role oversees venue operations, beverage service, bartender leadership, vendor coordination, facility readiness, and real-time problem-solving to ensure seamless event execution.

Reporting directly to the Senior Venue Event Captain, the Venue Event Captain partners closely with corporate support and operations teams to uphold the service standards and brand expectations of both 828 Venue Management Company and Peak Beverage. While closing shifts place a greater emphasis on beverage operations, all Venue Event Captains are expected to support overall venue operations and assist wherever needed to ensure a successful event.

This is a part-time position with opportunities for increased hours and responsibilities based on event volume and venue performance.

ESSENTIAL DUTIES & RESPONSIBILITIES

EVENT LEADERSHIP & GUEST EXPERIENCE

• Serve as the primary onsite venue representative during assigned event shifts.
• Deliver exceptional hospitality to clients, guests, vendors, and event partners throughout the event.
• Proactively identify and resolve issues to minimize disruptions and maintain a positive guest experience.
• Support operations lead in executing events according to company standards, booked venue services, and client expectations.
• Assist with event flow and operational priorities as needed throughout the event.

VENUE OPERATIONS

• Open and/or close the venue in accordance with company operating procedures.
• Ensure venue cleanliness, organization, safety, and readiness before, during, and after events.
• Complete opening and closing checklists and report maintenance concerns or facility issues.
• Support venue services, décor installations, in-house rentals setups, and other venue offerings as assigned.
• Conduct routine property walkthroughs throughout the event to ensure venue presentation, safety, cleanliness, and operational standards are consistently maintained.
• Clearly document event details, including incidents, staffing, and/or operational concerns to management
• Ensure vendors comply with venue policies and operational requirements.
• Complete ad hoc requests from Senior Venue Event Captain and/or other team members surrounding administrative, operations, and property needs

BEVERAGE OPERATIONS & TEAM LEADERSHIP

• Provide direction, support, and coaching to bartenders and barbacks during assigned events
• Ensure bars are properly stocked, organized, compliant, and guest-ready.
• Step behind the bar to bartend or barback when event needs require.
• Monitor responsible alcohol service and ensure compliance with all local alcohol laws and company standards.
• Coordinate beverage setup, replenishment, and breakdown
• Support inventory accountability and proper handling of beverage equipment and supplies.

SKILLS & REQUIREMENTS

• 2+ years of hospitality, event, venue, or food & beverage experience preferred.
• Previous bartending experience required.
• Leadership or shift lead experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with the ability to remain calm under pressure.
• Ability to manage multiple priorities in a fast-paced event environment.
• Must be available to work evenings, weekends, and holidays based on event schedules.
• Must be at least 21 years of age.
• Current alcohol service certification required (market‑specific).
• Must have reliable transportation, cell phone, and working computer
• Stand and walk for extended periods.
• Frequently lift and move up to 50 pounds.
• Work indoors and outdoors in varying weather conditions.
• Bend, kneel, climb stairs, and perform physical event setup and breakdown.
• Wear approved event attire.
• Willing to commit to a consistent workload

COMPENSATION

• Hourly, paid bi‑monthly
• Position is eligible for overtime
• The company cannot guarantee the number of hours or events scheduled
• Relocation reimbursement is not offered

Peak/828 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.