Venue Coordinator

Unity Village; Unity Village (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

Unity Village seeks a Venue Coordinator to plan, direct, and oversee all banquet and event activities, including setup and cleanup. You will assign projects to temporary staff and ensure adherence to policies while delivering high quality service.

The role requires coordinating with catering teams, maintaining inventory, and handling payments with accuracy. Evening/weekend availability and strong teamwork are essential to success in this 7-day operation.

Qualifications

• Minimum 2 years catering/hospitality operations management experience.
• Demonstrated experience leading a banquet.
• Cashier and cash handling experience.
• Exceptional customer service and interpersonal communication skills.

Responsibilities

• Arrange placement of temporary staff for events.
• Schedule contract service staff for event execution.
• Interface with catering companies for setup, cleanup, and equipment access.
• Maintain inventory and order catering equipment, linen, decor, and supplies.
• Operate cash register and balance cash drawers; manage payments.

Skills

Catering operations

Banquet leadership

Customer service

Cash handling

MS Word

MS Excel

MS Teams

MS Outlook

Tripleseat/Gather

Education

High School Diploma

Tools

MS Word

MS Excel

MS Teams

MS Outlook

Gather/Tripleseat

Job description

Position Summary:Under the direction and in conjunction with the Events Operation Director, the Venue Coordinator plans, directs, and oversees all aspects of banquet/events including set-up, and cleanup. Venue Coordinator should oversee banquet events and ensure all standards and departmental policies are followed while focusing on quality and customer service. The Venue Coordinator is responsible for assigning projects and tasks of the banquet to temporary staff.Essential Job Functions:Arrange placement of temporary staff, managing projects of contract service staff to maintain a high level of customer service for all events.Schedule contract service staff in the preparation for execution of events.Interfaces with catering companies to ensure proper set-up, clean up and access to UWH equipment during and after events.Maintains and completes inventory and order of catering equipment and smallware, and other supplies for all events.Orders and maintain banquet equipment, linen/decor, and supply inventory. Place orders for requested event items.Maintains and completes the ordering of alcoholic and non-alcoholic beverage supplies and ensures proper storage and inventory.Maintain records, reports, opening and closing reports.Operate cash register and credit card machine. Balance cash drawers.Operate computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.Assist with the development of operation plans and procedures manuals.Ability to independently prioritize tasks and duties to achieve the departmental goals as specified in our mission statement.Adhere to all company and departmental policies and procedures per the guidebook including all safety requirements including all safety guidelines.Utilize electronic time management system to input time, attendance and paid off request.Regular Attendance. Able to work a flexible schedule, including weekends, to meet the demands of a 7-day operation.Non-Essential Job Functions:Demonstrates the ability to positively influence other departments by proactively building relationships with events team as well as secure, special services, food services, communications etc.Serve as back up to assigned events and retreats, and support team in executing events.Education:High School DiplomaExperience:Minimum 2 years catering/hospitality operations management experience. Demonstrated experience leading a banquet.Minimum 3 years of experience in food and beverage, banquet and/or organizing special event industry.Cashier and cash handling experience.Exceptional customer service and interpersonal communication skills to serve a variety of guests, employees, and visitors.Professional demeanor and appearance as outlined in the department procedures.Effective time management skills to meet strict deadlines of simultaneous events.Former experience problem-solving under pressure situations to effectively respond to customer needs.Former experience operating with a flexible work schedule including evenings and weekends.Computer Skills:Intermediate end user of MS Word, Excel, Teams, and MS Outlook. Previous experience with Gather (now Tripleseat) preferred.Work Environment & Physical RequirementsActivityFrequencyInside WorkCOutside WorkOSitting At WorkstationN/AUse of Hands/FingersCLifting: Up to 50 lbs Individually & 100 lbs Max JointlyOReach/Overhead ForwardFOperate ComputerOCleaning/Housekeeping DutiesFExposure to Cleaning Chemicals/HazardsN/AExcessive NoiseN/ATravelingN/ATalk/CommunicateCStanding/WalkingFStoop/Kneel/Crouch/CrawlOOperating Company VehicleOTaste/SmellN/ARead/SeeCOperate Company Equipment: Telephone, Fax, Copier, Scanner, PrinterFExposure to TemperaturesOPersonal Protective EquipmentN/AN/A Not Applicable Activity - Not applicable to this occupationO Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)Additional InformationWork Environment: Various Indoor/OutdoorAcknowledgmentPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.