Vendor Relationship Risk Manager Senior

PNC Financial Services Group, Inc.; United States; On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off

Career development programs

STEM/Tech exposure

Job summary

PNC Financial Services Group, Inc. is seeking a Senior Vendor Relationship Risk Manager within the Enterprise Third Party Management team in Pittsburgh, PA.

The role leads a team of vendor risk professionals, guiding risk assessments, remediation, and governance across technology, HR, and finance engagements. The ideal candidate brings deep knowledge of cloud services, software outsourcing, AI capabilities, and global/offshore provider management.

Qualifications

• Bachelor's degree required; advanced degrees/certifications desirable.
• 8+ years of industry experience with at least 5 years in management.
• Proven ability to lead and develop vendor risk teams and drive governance across third-party engagements.

Responsibilities

• Identify and manage risk for essential bank products/services; mitigate risk, improve vendor performance, ensure regulatory compliance.
• Interface with critical vendors, staff, and executives to define needs and provide risk solutions for complex services.
• Lead projects to increase program efficiencies and drive remediation across vendor risk management.
• Collaborate with management to challenge and advance risk management practices; oversee new and existing contract compliance.

Skills

Vendor Risk Management

Procurement

Supplier Relationships

Strategic Advisory

Stakeholder Influence

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Vendor Relationship Risk Manager Senior within PNC's Supply Chair organization, you will be based in Pittsburgh, PA. This leadership role resides within Enterprise Third Party Management (ETPM), a key function within PNC's Supply Chain organization, and leads a team of vendor risk professionals responsible for supporting a portfolio of third-party engagements primarily aligned to the Technology, Human Resources, and Finance organizations.

The successful candidate will serve as a strategic advisor to business leaders, technology partners, and supplier representatives, providing effective challenge, guidance, and risk management expertise throughout the third-party lifecycle. Strong knowledge of technology products and services, including cloud-based solutions, software, technology outsourcing, and emerging Artificial Intelligence (AI) capabilities, is highly preferred. Experience working with global and offshore technology service providers is beneficial.

The role requires exceptional organizational and leadership skills, the ability to manage competing priorities with a strong sense of urgency, and demonstrated success influencing stakeholders across all levels of the organization, including senior and executive leadership. Experience with contract management, supplier negotiations, and third‑party governance practices is beneficial. The ideal candidate will be a collaborative people leader who develops talent, drives accountability and continuous improvement, supports high-priority initiatives, and provides governance, challenge, escalation, and strategic oversight for complex third‑party risk decisions and supplier engagements.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Identifies and manages risk associated with a products or services that are essential to the bank with the goal of mitigating risk, improving vendor performance, and achieving compliance with applicable regulations. Reviews risk assessment findings, drive remediation, for more complex vendors and leads team of vendor risk employees.

Regularly interfaces with critical vendors and organizational staff, and company executives to interpret needs and provide accurate specifications and risk mitigation solutions for complex services.

Consistently identifies opportunities and leads projects to enhance and increase efficiencies in the program, where applicable.

Manages risk associated with a product or service with the goal of improving vendor and overall program performance and compliance with applicable regulations.

Works closely with management and staff challenge and advance vendor risk management. Reviews and assigns work-sets around new and existing contract assignments for compliance with applicable regulations.

Consults with vendors, internal colleagues and management, and company executives to remediate risks identified in assessment process.

Serves as a point of escalation, and recommends, initiates and/or drives solutions.

Responsible for the creation and presentation of training documentation, risk specialist process documents, reports and required documents for management review, and to develop and improve direct staff and broader group performance.

PNC Employees Expectations

Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

People Manager Expectations

Include Intentionally – Cultivates diverse teams and inclusive workplaces to expand thinking.

Live the Values – Role models our values with transparency and courage.

Enable Change – Takes action to drive change and innovation that will transform our business.

Achieve Results – Takes personal ownership to deliver results.

Empowers and trusts others in decision making.

Develop the Best – Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Procurement
• Purchasing Management
• Sourcing Strategies
• Supplier Management
• Supplier Selection
• Vendor Relationships
• Vendor Risk Management

Competencies

• Accuracy and Attention to Detail
• Effective Communications
• Financial Risk Management
• Industry Knowledge
• Internal Controls
• Negotiating
• Problem Solving
• Process Management
• Procurement
• Regulatory Environment - Financial Services

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.

Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.