Vendor Product Analyst

Pax8, Inc.

United States

Remote

USD 70,000 - 87,000

Full time

14 days+

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Benefits offered by this job

401(k) plan with employer match

Medical, Dental & Vision Insurance

Flexible open vacation

Paid sick time off

Career development programs

RTD Eco Pass

Job summary

Pax8, Inc. is seeking a Vendor Product Analyst to help strengthen vendor operations, integrations, and order-to-cash experiences in the United States.

This remote role offers exposure to a fast-paced technology marketplace and the opportunity to lead vendor initiatives from planning to delivery. You will translate vendor needs into actionable requirements for Product and Engineering, partner across teams, and drive improvements to automate and streamline workflows, with a focus on reliable,

Qualifications

Substantial experience in project management, operations, vendor management, or related field.
Ability to facilitate meetings, guide decisions, and align stakeholders across teams.
Hands-on exposure to API integrations and systems data exchange concepts.
Familiarity with Jira, Wrike, or Asana for project tracking.
Knowledge of Agile, Scrum, Lean, Kanban, or Design Thinking methods.
Ability to translate business needs into clear technical requirements.
Strong critical-thinking, organizational, and communication skills.
Comfort leading multiple priorities with urgency and precision.
Experience using AI-enabled tools or process redesign to improve ops outcomes.

Responsibilities

Lead vendor product changes from planning through delivery, including pricing and integration updates.
Serve as primary contact for operational questions, technical concerns, and escalations after onboarding.
Translate vendor needs into requirements for Product and Engineering teams.
Improve order-to-cash experiences from order through billing for reliability and scalability.
Coordinate cross-functional collaboration across Product, Engineering, Sales, Finance, Support, and Vendor Alliances.
Facilitate productive meetings and clearly communicate timelines, decisions, risks, and launch readiness.
Investigate platform issues, coordinate bug resolution, and keep stakeholders informed through to completion.
Identify repetitive or high-friction processes and apply automation or AI-enabled workflows.
Partner with Vendor Launch to ensure smooth handoffs and lifecycle vendor management.

Skills

Project management

Operations

Business analysis

Vendor management

Stakeholder management

Communication

AI-enabled workflows

Process improvement

Analytical skills

Independent work

Education

Bachelor's degree or equivalent experience

Tools

Jira

Wrike

Asana

Job description

Vendor Product Analyst | Remote, United States

Pax8 is hiring a Vendor Product Analyst in the United States to strengthen vendor operations, integrations, and order-to-cash experiences across our intelligent technology marketplace.

Own the Vendor Experience

Step into a highly visible role where business operations, technology, and relationship management come together. You’ll lead meaningful vendor initiatives, solve complex operational challenges, and create smoother experiences for our partners, vendors, and internal teams.

As Pax8 continues its artificial intelligence journey, you’ll grow alongside emerging technology and have the freedom to explore how automation, intelligent tools, and thoughtful process design can remove friction and scale great ideas.

This is an opportunity to become a trusted vendor expert, gain broad exposure across the business, and build a path toward vendor integrations management, strategic vendor ownership, or vendor launches.

Work Happy at Pax8

You’ll join a collaborative, solution-oriented, high-energy team that values trust, humor, shared ownership, and getting things done. The environment moves quickly, so you’ll have the autonomy to take the reins, make informed decisions, and turn challenges into practical solutions.

Pax8 is building the technology marketplace of the future, connecting partners, vendors, and small to midsized businesses through intelligent technology, comprehensive product support, and a culture where people can do meaningful work.

What You’ll Do

Lead vendor product changes: Take ownership of additions, pricing updates, integration changes, platform improvements, and launch-readiness activity from planning through delivery.
Become a trusted vendor partner: Serve as the primary contact for operational questions, technical concerns, and escalated issues after onboarding.
Connect business and technology: Translate vendor and stakeholder needs into clear requirements that Product and Engineering teams can act on.
Strengthen order-to-cash experiences: Understand the full journey from an order being placed through billing and identify ways to make it more reliable, efficient, and scalable.
Coordinate across the business: Bring together Product, Engineering, Sales, Finance, Support, Vendor Alliances, and other teams to move priorities forward.
Keep stakeholders aligned: Facilitate productive meetings and communicate timelines, decisions, risks, open questions, and launch readiness with clarity.
Resolve platform challenges: Investigate vendor and product issues, coordinate bug resolution, and keep the right people informed through to completion.
Improve how work gets done: Identify repetitive or high-friction processes and implement thoughtful automation, artificial intelligence-enabled workflows, or redesigned processes.
Support long-term vendor success: Partner with the Vendor Launch team to create smooth handoffs and establish vendors for effective lifecycle management.

The Impact You’ll Make

Your work will help Pax8 build dependable, scalable vendor relationships and create a more seamless experience across our marketplace. By connecting vendor needs with the right technical and operational teams, you’ll reduce friction, improve launch readiness, accelerate issue resolution, and help internal stakeholders make better decisions.

You’ll also have the opportunity to leave a lasting mark by introducing smarter ways of working that reduce manual effort and give the team more time to focus on high-value vendor and partner outcomes.

What You’ll Bring

You’ll be a great fit if you have:

Substantial experience across project management, operations, business analysis, vendor management, or a related discipline.
Proven ability to facilitate productive meetings, guide decisions, and keep varied stakeholder groups aligned.
Hands-on exposure to application programming interface integrations, with the ability to understand how systems exchange information.
Familiarity with project and task-management platforms such as Jira, Wrike, or Asana.
Working knowledge of structured delivery or process-improvement approaches such as Agile, Scrum, Lean, Kanban, or Design Thinking.
The ability to translate confidently between business needs and technical concepts.
Excellent critical-thinking, task-management, and organizational skills.
A clear, adaptable communication style that works across individual contributors, senior leaders, vendors, and technical teams.
Confidence managing several priorities while maintaining urgency, accuracy, and visibility.
Demonstrated experience using artificial intelligence-enabled tools, automation, or process redesign to strengthen operational outcomes.
Curiosity about emerging technology and the judgment to apply it to practical business challenges.
The self-awareness and initiative to ask thoughtful questions, learn quickly, and operate independently.
A bachelor’s degree in a related field or equivalent professional experience.

Experience with data analysis, Structured Query Language, coding concepts, product-management practices, Microsoft vendor relationships, or vendor distribution models would be a bonus. A project-management or process-improvement certification is also welcomed but not essential.

Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships, starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about, we’re excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Bring Your Perspective

We encourage you to apply even if you don’t meet 100% of the criteria. We’re committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

Salary and Benefits

Compensation:

Qualified candidates can expect a compensation range of $70,000 to $ 86,800 Or more depending on experience.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits: