Vendor Operations Lead

Hajoca; Whitemarsh Township (Montgomery County); Remote; USD 75,000 - 95,000; Full time

Job summary

A leading wholesale distributor is seeking a skilled Vendor Operations Lead to enhance vendor performance and operational efficiency. This remote position involves developing vendor strategies, ensuring compliance with agreements, and leveraging data analytics. The ideal candidate has over 5 years of experience in vendor management and strong operational leadership skills. A robust benefits package, including a Profit-Sharing Program and full-time benefits, is offered.

Benefits

Profit-Sharing Program

Medical, dental, vision coverage

401(k)

Paid vacation and holidays

Qualifications

• 5+ years of experience in vendor management, purchasing, supply chain or related field.
• Experience in contracts management and performance metrics.
• Ability to drive consensus and foster collaborative relationships.

Responsibilities

• Lead vendor operations strategies aligned with business priorities.
• Identify operational improvement opportunities and implement programs.
• Monitor compliance with vendor agreements to maximize profitability.

Skills

Operational leadership

Vendor management

Data analysis

Building strategic relationships

Problem-solving

Tools

Microsoft Office

Job description

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Vendor Relations team in our National Support Center (NSC) is looking for a Vender Operations Lead. This is a remote position.

Are you strategic and focused on operational excellence? Do you enjoy analysis and providing actionable insights to the business? Are you skilled at building and maintaining trusted partnerships? If so, then we’d like you to join our dedicated team as a Vendor Operations Lead.

About the Role:

You will:

• Lead, develop, and execute comprehensive vendor operations strategies aligned with our operational priorities.

• Identify opportunities for operational improvement and create or implement programs to enhance our market position and profitability. (e.g. Rebates, Systems & Program Training, Go-to-market Programs, etc.)

• Monitor and ensure compliance with vendor agreements to maximize profitability and accuracy while mitigating risks.

• Generate comprehensive reports on vendor performance (evaluation, onboarding, and measurement framework) trends, KPI’s for senior management and key stakeholders.

• Utilize data analytics tools to evaluate performance and identify opportunities for improvement.

• Serve as a liaison providing actionable insight to cross-functional national and local teams to enhance operational efficiency and revenue generation.

• Actively communicate and educate Hajoca business units on vendor opportunities. Make sure information is fully disseminated and understood across profit centers.

• Maintain strong, strategic relationships with key vendor partners to ensure alignment with business goals and regulatory requirements.

• Facilitate cross-departmental communications to enhance vendor operational effectiveness and responsiveness to business needs.

• Collaborate with internal stakeholders across Sales, Purchasing, and Finance to align internal vendor operations with our operational objectives.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 5+ years of experience in vendor management, purchasing, supply chain or related field.

• Demonstrated experience in contracts management, performance metrics, and vendor operations.

Our ideal candidate will also:

• Have strong operational leadership skills.

• Be a strategic thinker with operational mindset.

• Have the ability to drive consensus and foster collaborative relationships.

• Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, analyze data, and reporting creation.

• Be able to interpret financial report data to determine success/failure of plans and to take appropriate action to adjust business plans ensuring success.

• Build influential relationships and trust with customers and key vendor partners through open and interactive communication.

• Have deep industry knowledge and strong strategic thinking mindset

• Demonstrate excellent problem solving and analytical skills; impeccable business judgment

• Demonstrate deep product knowledge to answer customer questions and identify opportunities to upsell or cross sell.

• Be able to build positive working relationships and inspire teamwork with co-workers.

• Possess excellent communication and listening skills, able to persuade.

• Be able to learn and operate the computer related systems used for business operations.

• Read, write, speak, and understand English.

• Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.