Vendor Management Strategy, Senior Associate

JPMorganChase; Wilmington (DE); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

JPMorganChase seeks a Vendor Management Strategy Senior Associate to support end-to-end vendor management and third-party governance across a diverse supplier portfolio. You will partner with stakeholders, control partners, sourcing teams, and suppliers to drive operational execution, portfolio reporting, and landscape optimization.

You will identify and apply AI-enabled tools to streamline processes, enhance insights, and improve business outcomes with a strong risk mindset, communicating

Qualifications

• 4+ years of experience in vendor management, governance, or related fields.
• Bachelor's degree or equivalent combination of education and experience.
• Ability to collaborate across diverse stakeholder groups and manage third-party activities.

Responsibilities

• Support supplier onboarding, engagement lifecycle management, and governance execution across assigned vendors.
• Coordinate contract intake, renewals, and stakeholder inputs for timely vendor decisions.
• Manage invoice processing workflows and track payment status for operational accuracy.
• Monitor vendor governance requirements and flag gaps to partners.
• Develop dashboards, presentations, and portfolio reporting for actionable insights.
• Synthesize inputs from stakeholders to identify trends, risks, and opportunities.
• Escalate issues with clear context and recommended next steps for decisions.
• Partner with sourcing, legal, compliance, risk, technology, and operations on reviews.
• Drive execution of strategic supplier initiatives with organized planning and follow-through.
• Leverage AI-enabled tools to increase efficiency and streamline processes.
• Communicate status, risks, and outcomes to teams and senior leaders.

Skills

Vendor management

Risk management

Stakeholder collaboration

AI-enabled tools

Analytical reporting

Written and verbal communication

Education

Bachelor's degree or equivalent

Tools

Dashboards

Portfolio reporting tools

Job description

Job Description

Join Strategic Partner Services to help shape how JPMorganChase Marketing and CCB Communications manage and govern third-party partnerships. You will help optimize a complex vendor landscape while strengthening disciplined risk management and control alignment. You will also advance responsible, AI-enabled process improvements that elevate stakeholder and supplier experiences.

Job Description

Join Strategic Partner Services to help shape how JPMorganChase Marketing and CCB Communications manage and govern third-party partnerships. You will help optimize a complex vendor landscape while strengthening disciplined risk management and control alignment. You will also advance responsible, AI-enabled process improvements that elevate stakeholder and supplier experiences.

As Vendor Management Strategy, Senior Associate on the Strategic Partner Services team, you will support end-to-end vendor management and third-party governance activities across a diverse supplier portfolio. You will partner with business stakeholders, control partners, sourcing teams, and suppliers to drive operational execution, portfolio reporting, and vendor landscape optimization. You will identify and apply AI-enabled tools to streamline processes, enhance insights, and improve business outcomes with a strong risk mindset.

Job Responsibilities

• Support supplier onboarding, engagement lifecycle management, and governance execution across assigned vendors
• Coordinate contract intake, renewals, and related stakeholder inputs to enable timely vendor decisions
• Manage invoice processing workflows and track payment status to support operational accuracy
• Monitor vendor third-party governance requirements and flag gaps to appropriate partners
• Develop dashboards, presentations, and portfolio reporting to deliver actionable business insights
• Synthesize inputs from multiple stakeholders to identify trends, risks, and opportunities
• Escalate emerging issues with clear context and recommended next steps to support decision-making
• Partner cross-functionally with sourcing, legal, compliance, risk, technology, and operations teams on reviews
• Drive execution of strategic supplier initiatives through organized planning and follow-through
• Leverage AI-enabled tools and emerging technologies to increase efficiency and streamline processes
• Communicate status, risks, and outcomes effectively to audiences from working teams to senior leaders

Required Qualifications, Capabilities, And Skills

• Bring 4+ years of experience in vendor management, business operations, governance, sourcing/procurement support, or related fields
• Hold a bachelor's degree or equivalent combination of education and relevant experience
• Demonstrate ability to collaborate across diverse stakeholder groups and act as an effective intermediary
• Apply a strong risk mindset and sound judgment when managing third-party activities
• Produce clear analytical reporting by building dashboards, presentations, and portfolio views
• Communicate effectively in writing and verbally while tailoring messages to different audiences
• Leverage AI-enabled tools to improve efficiency, streamline processes, and enhance business outcomes

Preferred Qualifications, Capabilities, And Skills

• Operate effectively in complex, highly matrixed environments supporting multiple stakeholders and suppliers
• Manage higher-complexity vendor portfolios with multiple concurrent workstreams and deadlines
• Coordinate cross-functional review cycles across sourcing, legal, compliance, risk, and technology partners
• Strengthen vendor landscape optimization efforts through structured tracking and governance discipline
• Improve stakeholder and supplier experiences by standardizing workflows and reducing friction points
• Deliver executive-ready communications that distill complex status, risks, and decisions
• Advance continuous improvement initiatives by testing and scaling AI-enabled process enhancements

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.