Vendor Enroller

UMB Financial Corporation; Kansas City (MO); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching program

Annual incentive pay

Paid holidays

Medical, dental, vision insurance

Health savings account

Dependent care account

Tuition reimbursement

Associate wellbeing program

Associate emergency fund

Banking benefits

Job summary

UMB Financial Corporation is seeking a Vendor Enroller to educate and enroll suppliers for its virtual card payment solution. The role involves 90% phone engagement, education, enrollment guidance, and CRM data entry. Hybrid work on-site Monday-Thursday at downtown Kansas City.

You should have 2+ years in sales, customer service or telemarketing, and strong communication skills. Experience with Salesforce is a bonus.

Qualifications

• 2+ years sales experience.
• Customer service or telemarketing background.
• Proficient verbal and written communication.
• Ability to work in a team environment and build supplier relationships.
• Accurate data entry and CRM usage.

Responsibilities

• Contact vendors by phone to introduce UMB's Virtual Card Payment solution.
• Accurately answer questions and educate vendors.
• Guide suppliers through the enrollment process.
• Record details of supplier interactions in UMB's CRM.
• Identify objections and work toward resolution.
• Meet daily and weekly performance goals.
• Input and manage vendor data accurately in the CRM.
• Suggest process improvements to management.
• Perform other related duties as needed.

Skills

Sales experience

Customer service

Telemarketing

Verbal & written communication

Team player

Data entry

MS Word

MS Excel

MS PowerPoint

Tools

Salesforce

Job description

The Payables team supports the Vendor Enrollment team through onboarding, implementation and relationship management. The team works hand-in-hand with the Account Management team to establish and cultivate strategic relationships with our clients in order to maximize their potential growth across various portfolio opportunities. As our role is client-facing, it is crucial that we perform at the upmost integrity while representing UMB and our clients. As the Vendor Enroller, you will responsible for educating and enrolling suppliers for our virtual card payment solution by following a prepared script and making outbound calls to Accounts Receivable departments of our client’s suppliers. This role will inquire into the willingness of these suppliers to accept Visa as a form of payment for business invoices from our clients and will document all dialogue within UMB’s CRM. This role is 90% phone engagement and is hybrid (Mon - Thur on-site) at our downtown Kansas City location.

How you’ll spend your time

• Contact vendors by phone to introduce UMB’s Virtual Card Payment solution.
• Accurately answer questions and educate vendors.
• Guide suppliers through the enrollment process.
• Record details of supplier interactions proficiently and accurately.
• Identify and overcome objectives.
• Achieve measurable performance goals (daily, weekly).
• Accurately input and manage vendor data within UMB’s CRM.
• Effectively communicate to management ideas for process improvement or barriers to success.
• Other related duties assigned as needed.

We’re excited to talk to you if

• You have 2+ years sales experience.
• You have customer service or telemarketing experience.
• You are able to communicate professionally & effectively, both verbal and written.
• You enjoy working in a team environment.
• You demonstrate the ability to establish supplier relationships with a high level of integrity.
• You are able to accurately input and manage data.
• You demonstrate proficiency in Word, Excel, PowerPoint.

Bonus points if

• You have working knowledge of Salesforce.
• You have experience with accounting and/or banking industry.
• You have inside sales, electronic banking or merchant services experience.

This position was posted on 08/20/2026.

The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range

$44,685 - $65,736

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.

Benefits

• Paid Time Off
• a 401(k) matching program
• annual incentive pay
• paid holidays
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• health savings, flexible spending, and dependent care accounts
• adoption assistance
• an employee assistance program
• fitness reimbursement
• tuition reimbursement
• an associate wellbeing program
• an associate emergency fund
• and various associate banking benefits

Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line.

UMB isn't comprised of workers, but of people who care about their work, one another, and their community.

Expect more than the status quo.

At UMB, you can expect more heart.

You'll be valued for exactly who you are and encouraged to support causes you care about.

Expect more trust.

We want you to do the right thing, no matter what.

And, expect more opportunities.

UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to [e-mail] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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