Vendor Account Manager

Concentrix; Hoffmeister (NY); Remote; USD 79,000 - 85,000; Full time

Job summary

A global technology and services leader is seeking a Vendor Account Manager to develop a resource management plan and optimize staffing practices. This position requires 3+ years of relevant experience and a Bachelor’s degree. The role emphasizes collaboration with leadership and involves project staffing and forecasting. Competitive salary and comprehensive benefits are offered in a remote setting.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Qualifications

• 3+ years of experience in staffing project teams, management consulting, or corporate strategy.
• 1+ years of experience with technology professional services is desired.
• Experience in staffing and forecasting in fractional staffing models.

Responsibilities

• Develop and implement a comprehensive resource management plan.
• Collaborate with leadership to optimize staffing practices.
• Lead weekly meetings to ensure project needs are met.

Skills

Staffing project teams

Management consulting

Ability to prioritize workload

Basic understanding of capacity planning models

Education

Bachelor's degree or equivalent practical experience

Tools

Salesforce

Looker

Job description

Overview

Job Title: Vendor Account Manager

We are Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled, with unique data and insights, deep industry expertise, and advanced technology solutions. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team drives transformation, data, and technology services by delivering market-leading technology, insights, and advisory services to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for our clients.

Join us and be part of this journey towards greater opportunities and brighter futures.

Responsibilities

• Develop and implement a comprehensive resource management plan that aligns with organizational goals and project requirements.
• Collaborate with Strategy & Operations and Professional Services leadership to optimize staffing practices for best utilization.
• Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team.
• Lead weekly meetings to ensure project needs are met and to share key business updates.
• Forecast future resource needs and proactively address potential resource gaps.
• Ensure resource management system of record is up to date and accurate.

Qualifications

• Bachelor\'s degree or equivalent practical experience.
• 3+ years of experience in staffing project teams, management consulting, corporate strategy, or equivalent.
• 1+ years of experience with technology professional services (desired).
• Experience using Salesforce or another CRM.
• Ability to prioritize workload and ensure project teams are staffed in the most effective manner.
• Basic understanding of capacity planning models.
• Experience in staffing and forecasting in fractional staffing models.
• Preferred: Knowledge of cloud technologies, products, trends, and market dynamics.
• Preferred: Experience with Looker or a similar BI tool.
• Preferred: Working knowledge of FinancialForce

Benefits and Additional Information

The base salary range for this position is $79,000 - $85,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.

This role is remote in Texas, USA. Location: USA, TX, Work-at-Home. Language Requirements: Time Type: Full time.

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Job Applicant Privacy Notice: California residents should note that submission of information indicates acknowledgment of access to the Job Applicant Privacy Notice for California Residents.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites: English, Spanish. To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.