VENDING MANAGER (<$2M)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Memphis, TN seeks a Vending Supervisor to oversee multiple exchanges' vending operations, focusing on maximizing machine utilization and profitable performance.

The role requires coordinating routes, maintenance, inventory control, and promotional initiatives while ensuring compliance with policy and safet y standards. Travel within the district is required as needed.

Qualifications

• Three years experience in merchandising, procurement or related work.
• Ability to deal with others in person-to-person relationships and exercise mature judgment.
• Specialized experience in vending operations, equipment maintenance, inventory, customer service, sanitation, security or similar.

Responsibilities

• Plan, coordinate, and supervise all facets of Exchange vending operations.
• Manage net contribution goals through product, cash handling, personnel, equipment, security, expenses and records.
• Establish and manage inventory, routes, replenishment systems and preventive maintenance for vending machines and vehicles.
• Analyze vending reports to meet sales and profit goals and coordinate merchandising strategies with area Exchanges.
• Work under supervision of a manager, operating independently within policies and procedures.
• Prepare equipment requests and maintain fixed asset records for vending assets.
• Ensure cost control, loss prevention and high integrity in operations.

Skills

Merchandising

Procurement

Customer service

Inventory management

Safety & sanitation

Job description

Job Summary

Serves as Vending Supervisor for several NEXs within an area consisting of 2 or more large co-located exchanges. Ensures maximum utilization of services provided by vending machines. Reports to the Area Vending Manager or District Vending Manager.

Duties And Responsibilities

• Plans, coordinates, and supervises all facets of an Exchange owned and contracted vending operations.
• Responsible for achieving net contribution goals through effective management of product, cash personnel, equipment, security, expenses and operational records.
• Implements procedures for controlling and managing inventory of merchandise and repair parts. Establishes vending routes, merchandise accountability, vending merchandise replenishment system and preventive maintenance schedules for vending machines, equipment and vehicles.
• Reviews and analyzes vending machine reports and vending machine operating summaries. Ensures that established sales and profit goals are achieved through sound management and creative promotional actions. Maintains close liaison with area Exchanges to develop merchandising strategies and resolve operational concerns.
• Works under the general direction and supervision of a manager who outlines policies, procedures and objectives. Operates independently, within established policies, procedures and regulations. Refers unusual or complex problems to supervisor with recommendation for solution. Work is reviewed in terms of objectives met and efficiency in meeting operating goals.
• Prepares equipment requests for Exchange-owned vending machines, repair parts equipment and vehicles. Maintains fixed asset records for all equipment.
• In directly responsible and accountable for the performance and mission effectiveness of assigned departments/locations, as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink, shoplifting, refund fraud, paperwork error, associate theft and receiving purchase order errors. Ensures that all directives, policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to, and actively works to create an environment intolerant of internal and external theft, paperwork error and inventory shrink.
• Responsible for inventory control, warehouse storage, records maintenance, equipment repair, servicing, maintenance and installation of machines at activity and locations. Resolves customer complaints and initiates action to avoid recurrence.
• Establishes and ensures cash handling, safety, sanitation and security procedures are adhered to.
• Inspects Exchange owned and/or contracted operated vending machines for operational condition, appearance, merchandising and product. Reports all cases of vandalism and machine jackpots and assists in the investigation of such incidents, as directed by higher authority. Initiates corrective action and conducts follow up to ensure compliance. Prepares appropriate vending inspection reports.
• Responsible for the preparation of appropriate reports on Exchange owned and contract vending machines, contractor cash receipts, accounts and cash records and operational data. Establishes internal control procedures, safeguards and releases cash intakes.
• Analyzes direct run/contracted vending operations to determine which method of operation would be most advantageous. Evaluates the effectiveness of the operation and ensures compliance with NEXCOM directives, policies and procedures.
• Prepares input to the contracting officer regarding contractor performance. Initiates proper termination action when authorized in the event of contractor non-compliance with contract terms.
• Maintains close liaison and coordinates with the NEXCOM Contracting Division to ensure maximum efficacy and timely achievement of procurement/contracting objectives as they apply to Vending Department operations.
• Establishes and implements a comprehensive ongoing training program for all Vending Department associates.
• Conducts market and demographic surveys to determine vending product trends and population counts. Maintains a current knowledge of the vending industry including operational procedures, industry trends, equipment, and products.
• Supervises personnel, approves leave and vacation schedules, enforces work rules, establishes internal operating policies and procedures and initiates programs or projects to serve mission goals. Develops safe working conditions and practices and ensures adherence to same. Interview and selects personnel, completes performance appraisals, reviews proposed disciplinary actions, resolves grievances and complaints and otherwise develops cohesive work force.
• Required to travel to assigned activities within the district for short to long periods of time.

GENERAL EXPERIENCE:

Three years experience gained in merchandising, technical or other responsible work which enabled the applicant to gain knowledge of merchandising and procurement practices; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment.

OR

One year of related academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a four-year bachelor's degree for three years of general experience.

AND

SPECIALIZED EXPERIENCE: One year of responsible experience which provided a background in vending operations; maintenance of equipment; inventory levels; customer services; maintaining effective sanitation, security and safety measures, or similar work which demonstrated the knowledge, skills and abilities required of the operational area.

Primary Location

United States-Tennessee-Memphis

Organization

Memphis

Job

Vending Services

Schedule

Full-Time (35 + hours)

Unposting Date

Aug 28, 2026, 12:59:00 AM