Vending Machine Associate

POP MART; Marlborough (MA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Career development

Equal pay initiative

Job summary

POP MART is seeking a Vending Machine Associate to join our North American Retail team. You will manage RoboShop operations, restock products, ensure sanitation, and address customer concerns to meet performance targets.

You will assist warehouse and inventory management, help with Robo Shop contracts filing, and support store sales in the NYC area when needed. A flexible schedule including nights and weekends is required.

Qualifications

• High School Diploma or GED or equivalent.
• Excellent communication and customer service abilities.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Manage RoboShop operations, including product restocking and cleanliness.
• Address customer inquiries and resolve issues to protect performance.
• Assist warehouse and inventory management for Robo Shop products and contracts.
• Support store sales in the NYC area when needed.

Skills

Excellent communication skills

Flexibility with schedule

Self-motivation

Drivers license/vehicle

Attention to detail

Education

High School Diploma or GED

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Vending Machine Associate ready to join our North American Retail Business team. The person will be responsible for the local operation and management of our vending machine (RoboShop) and ensuring the achievement of RoboShop’s performance. This role will also support store stocking and customer service experience operations as well.

What You Will Achieve

• Mainly responsible for the Robo Shop management, product restocking, sanitary and customer complaints to ensure the achievement of performance.
• Assist warehouse and goods management including products in and out of the storage, allocation and inventory.
• Assist the development manager to follow up with the leasing process and file management of Robo Shop related contracts.
• Assist the store sales around the NYC area if needed.
• All other duties or projects as assigned.

What You Will Need

• High School Diploma or G.E.D., or at least 6-month retail or related experience.
• Great personality and excellent communication skills.
• Possesses a tenacious sense of urgency and attention to detail.
• Strong self-driving force.
• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
• Fluency in any other language is a plus.
• Having a driver's license or having a vehicle is a plus.
• Transportation is a non-negotiable for this role, this role involves a commute.

What We Offer

• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.