Vending Machine Associate

POP MART; Concord (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Career development

Equal pay policy

Equal opportunity employer

Job summary

POP MART is seeking a Vending Machine Associate to join our North American Retail team. You will manage RoboShop operations, restock products, ensure sanitary standards, and promptly address customer concerns while supporting warehouse and contract file management.

This role requires occasional travel around the NYC area for store coverage and collaboration with the development manager. You will work a flexible schedule, including nights and weekends, and contribute to inventory control, leasing

Qualifications

• High School Diploma or GED or 6 months retail experience.
• Great personality and excellent communication skills.
• Tenacious sense of urgency and attention to detail.
• Strong self‑driving force.
• Ability to work a flexible schedule including nights, evenings and weekends.
• Fluency in any other language is a plus.
• Driver's license or owning a vehicle is a plus.
• Transportation is non-negotiable; role involves a commute.

Responsibilities

• Robo Shop management, product restocking, sanitary and customer complaint handling to ensure performance.
• Assist warehouse and goods management including inbound/outbound inventory.
• Assist development manager to follow up with Robo Shop contracts leasing processes and file management.
• Assist store sales around the NYC area if needed.
• All other duties or projects as assigned.

Skills

Retail experience

Communication skills

Attention to detail

Self-motivation

Flexible schedule

Language skills (other languages)

Driver's license

Own transportation

Education

High School Diploma or GED

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market‑leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Vending Machine Associate ready to join our North American Retail Business team. The person will be responsible for the local operation and management of our vending machine (RoboShop) and ensuring the achievement of RoboShop’s performance. This role will also support store stocking and customer service experience operations as well.

What You Will Achieve

• Mainly responsible for the Robo Shop management, product restocking, sanitary and customer complaints to ensure the achievement of performance.
• Assist warehouse and goods management including products in and out of the storage, allocation and inventory.
• Assist the development manager to follow up with the leasing process and file management of Robo Shop related contracts.
• Assist the store sales around the NYC area if needed.
• All other duties or projects as assigned.

What You Will Need

• High School Diploma or G.E.D., or at least 6-month retail or related experience.
• Great personality and excellent communication skills.
• Possesses a tenacious sense of urgency and attention to detail.
• Strong self‑driving force.
• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
• Fluency in any other language is a plus.
• Having a driver's license or having a vehicle is a plus.
• Transportation is a non‑negotiable for this role, this role involves a commute.

What We Offer

• Opportunities to learn and lead: we provide on‑the‑job training to ensure employees are equipped with the most up‑to‑date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.