Vehicle Title Clerk - Detail-Driven & Customer-Focused

Dealer Services Network; Bradenton (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Dealer Services Network is seeking an Agency Title Clerk to handle motor vehicle title processing, customer inquiries, and document management in a busy office environment. Training is provided for suitable candidates with related experience.

Ideal applicants will have high school/GED and strong attention to detail, plus basic computer skills. The role requires professional interaction with customers, teammates, and partners, with a full-time daytime schedule.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to remain calm and courteous under pressure.
• Attention to detail and ability to accurately record information.
• Basic computer proficiency, including familiarity with relevant software applications.

Responsibilities

• Provides direct customer service.
• Provides telephone and/or email customer service.
• Completes Motor Vehicle forms and title documents.
• Keeps office and paperwork organized.
• Stops, starts, and returns to interrupted tasks.
• Scans and files documents.
• Maintains inventory control.
• Prepare transactions for Motor Vehicle Run.
• Reviews and corrects completed transactions.
• Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
• Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
• Processing of handicap permits.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Interacting with the general public on a daily basis.
• Responding promptly and politely to customer inquiries.
• Acknowledging and resolving customer issues.

Skills

Strong communication

Interpersonal skills

Attention to detail

Basic computer proficiency

Teamwork

Flexibility

Education

High school diploma or GED

Job description

Dealer Services Network is seeking an Agency Title Clerk to handle motor vehicle title processing, customer inquiries, and document management in a busy office environment. Training is provided for suitable candidates with related experience.

Ideal applicants will have high school/GED and strong attention to detail, plus basic computer skills. The role requires professional interaction with customers, teammates, and partners, with a full-time daytime schedule.