Vehicle Redemption Coordinator (Auto Auction)

Americas Auto Auction Harrisburg; Mechanicsburg (Cumberland County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Overtime pay

Full benefits package

401(k) matching

Paid holidays

Paid time off

Career growth potential

Weekday schedule

Job summary

America’s Auto Auction (Harrisburg) seeks a Vehicle Redemption Coordinator to facilitate the return of repossessed vehicles to debtors after releases by financial institutions.

This role blends office and lot duties, coordinating with lenders and debtors, ensuring proper documentation and invoicing of vehicles. Competitive schedule includes Monday–Friday, with overtime, full benefits, and growth potential.

Qualifications

• Ability to work in a fast-paced environment.
• Clerical and administrative work with accuracy.
• Strong customer service orientation.
• Clear verbal and written communication in English.
• Read/write/speak English fluently; bilingual is a plus.

Responsibilities

• Communicate with financial institutions and debtors regarding accounts.
• Schedule appointments with debtors.
• Assist debtors through vehicle redemption and ensure proper documentation and invoicing.
• Work both inside the office and on the lot.
• Prepare vehicles for redemption (air in tires, start vehicle when needed, remove non-essential items).
• Move vehicles to debtors and occasionally remove personal items.
• Perform other duties as necessary.

Skills

Customer service

Communication

Organization

Attention to detail

English fluency

Education

High School diploma or equivalent

Job description

America's Auto Auction (Harrisburg)

1100 S York Street

Mechanicsburg, PA 17055

Vehicle Redemption Coordinator (Auto Auction)

Growing auction company! Vehicle Redemption Coordinator opening!

This position is responsible for facilitating the return of repossessed vehicles back to debtors after their financial institution has processed the release of the vehicle. The Redemption Clerk exhibits superior customer service at all times.

Rewards for Vehicle Redemption Coordinator

• $20.00 per hour
• Monday - Friday work schedule
• Overtime pay
• Full benefits package
• Matching 401(k)
• Paid holidays
• Paid time off
• Career growth potential

Responsibilities for Vehicle Redemption Coordinator

• Be in communication with both the financial institutions and debtors regarding the accounts.
• Required to schedule appointments with debtors.
• Assist debtors through the redemption of their vehicle, making sure proper documentation is signed and the vehicles are invoiced appropriately.
• The position requires both inside office work and work outside on the lot.
• Redemption appointments will involve prepping the vehicle (putting air in the tires, jumping the vehicle to start it if needed, scraping off the stickers/writing, making sure all personal items are placed back into the vehicle, putting the license plate onto the vehicle) and pulling the vehicle out to the debtors.
• Occasionally removing personals from vehicles.
• Performs other duties as necessary.

Work Hours for Vehicle Redemption Coordinator

• Monday - Friday
• 7:30AM - 4:00PM
• No nights or weekends
• Some overtime available with OT pay

Requirements

Requirements for Vehicle Redemption Coordinator

• Ability to work in a fast-paced environment
• Ability to perform clerical and administrative work correctly
• Organized self-starter, highly motivated to achieve
• Strong customer service skills a must
• Ability to solve/resolve issues
• Strong verbal and written communication skills including email
• Must be able to read, write and speak English fluently, bi-lingual is a plus
• Education: High School Diploma or equivalent
• Must be at least 21 years of age
• Valid driver’s license required

America’s is an Equal Employment Opportunity employer.