Vehicle Processing Clerk (Remote - Michigan)

Morley; Town of Florida (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading customer service firm is seeking a candidate for a remote position involving vehicle repurchase processes. The role requires strong customer service skills, multitasking, and proficiency in Microsoft Office. Ideal for individuals looking for career growth and a supportive team environment. Comprehensive benefits are offered, including health insurance and 401(k) with company match.

Benefits

Comprehensive health and wellness benefits

401(k) with company match

Paid time off

Wellness rewards program

Qualifications

• One or more years of customer service experience in roles involving customer interaction.
• Ability to work shifts within the center's hours of operation, primarily Monday to Friday.

Responsibilities

• Communicate with clients, customers, and state agencies to complete vehicle repurchases.
• Secure required documentation by contacting relevant parties.
• Manage multiple cases simultaneously and provide timely solutions.

Skills

Customer service experience

Excellent multitasking skills

Analytical skills

Problem-solving skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Work remotely from the comfort of your home in Michigan
• Comprehensive health and wellness benefits, including medical, dental, and vision insurance
• Paid time off and a wellness program that rewards you for annual checkups
• 401(k) with company match and additional financial benefits
• Supportive leaders and a strong team environment

Responsibilities

• Communicate with clients, customers, lien holders, dealerships, and state agencies to complete vehicle repurchases
• Handle both inbound and outbound communications via phone, email, and mail
• Secure required documentation by contacting relevant parties to expedite vehicle return
• Expedite and track case handling through documentation systems while meeting required metrics
• Manage multiple cases simultaneously within guidelines and provide timely solutions

Qualifications

• High school diploma or equivalent
• One or more years of customer service experience in roles involving customer interaction
• Excellent multitasking, analytical, and problem-solving skills
• Proficiency in Microsoft Office
• Ability to work shifts within the centers hours of operation, primarily Monday to Friday

Preferred Qualifications

• Previous experience in call center, retail, restaurant, or similar customer service roles
• Experience working in a fast-paced environment

#AutomotiveServices #RemoteWork #CustomerService #CareerGrowth #HealthBenefits

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