Vehicle Porter: Lot & Customer Care Specialist

jobsatdarcars; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401(k)

Paid time off

Holidays

Employee discounts

Career advancement

Community service

Job summary

DARCARS Collision Center of Baltimore is hiring a Porter to support our busy collision center. You will be responsible for lot management, vehicle movement, and supporting estimators with daily tasks. The role emphasizes customer-facing service and maintaining a clean, safe site.

The ideal candidate has strong communication skills, a commitment to customer service, and the ability to lift up to 30 lbs. A valid driver’s license and a clean driving record are required, with outdoor work in varying

Qualifications

• High school diploma or GED required.
• Ability to lift a minimum of 30 lbs.
• Valid driver's license and clean driving record.
• Excellent communication and customer service skills.

Responsibilities

• Greet customers and maintain a professional demeanor.
• Wash exterior and vacuum interior of vehicles (detailing experience a plus).
• Move customer vehicles to/from the shop; assist estimators and technicians.
• Provide shuttle service to customers when requested.
• Keep lot area clean and report safety concerns to management.
• Adhere to dealership policies and procedures.

Skills

Strong communication

Customer service

Education

High School diploma or GED

Job description

DARCARS Collision Center of Baltimore is hiring a Porter to support our busy collision center. You will be responsible for lot management, vehicle movement, and supporting estimators with daily tasks. The role emphasizes customer-facing service and maintaining a clean, safe site.

The ideal candidate has strong communication skills, a commitment to customer service, and the ability to lift up to 30 lbs. A valid driver’s license and a clean driving record are required, with outdoor work in varying