Vehicle Operations Supervisor

Hertz; Detroit (MI); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Up to 40% discount on Hertz Rentals

Paid Time Off

Medical, Dental & Vision plan options

Retirement programs

Paid Parental Leave

Educational Reimbursement

Job summary

The Hertz Corporation is seeking a Vehicle Operations Supervisor to lead and support Vehicle Service Associates (VSA). This role emphasizes productivity through effective supervision and workflow management, ensuring that team objectives are met while maintaining communication and collaboration.

The successful candidate will have 4+ years in operations, excel in time management, and demonstrate strong communication skills.

Qualifications

• 4+ years in an operations role, preferably with increased responsibility.
• Working knowledge of operational/maintenance logistics or transportation.
• Must be computer literate with strong keyboarding skills.

Responsibilities

• Host huddles to communicate vehicle priorities and daily goals for employees.
• Support with lot set-up to ensure efficient flow of vehicles throughout the day.
• Observe VSA operations to ensure compliance with standard procedures.

Skills

Strong communication skills

Attention to detail

Delegation skills

Time management skills

Adaptability

Autonomy

Team collaboration

Process improvement

Job description

Job Description

The Vehicle Operations Supervisor role is a management role with the Hertz Corporation that provides leadership and administrative support to all Vehicle Service Associates (VSA). In this role, you will be responsible for strengthening productivity through improved supervision and workflow management. You are responsible for ensuring objectives are met through team execution of day-to-day tasks utilizing collaboration, delegation, and personal action; to include the KPIs of VSA and Transporter’s Productivity.

Wage: $48,600/year + annual incentives based on job performance

Hours: Flexible scheduling including nights, weekends, and holidays as needed

Must be able to work in inclement weather outdoors

What You’ll Get

• Up to 40% discount on Hertz Rentals
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more

What You’ll Do

• Host huddles to communicate vehicle priorities and daily goals for employees
• Ensure the location is set up for success, and the employees have all necessary supplies and cleaning products
• Support with lot set-up to ensure efficient flow of vehicles throughout the day
• Observe VSA operations, ensuring that all VSAs are complying with standard procedures and quality of work via random car audits
• Ensure “Conveyor Belt” VSAs are effectively selecting and transporting vehicles; provide guidance on areas for improvement or shifts in vehicle class priorities throughout the day.
• Monitor radio for any additional requests for support from Vehicle Ops staff
• Check daily productivity levels of each employee and highlight strong performance and provide live coaching to poor performers
• Ensure Clean pumps, lot, storage and supplies as needed; ensure clean and organized Conveyor Belt role to enhance operations
• Host training for newly introduced standards of work in coordination with Vehicle Ops Managers / GMs and support with onboarding

What We’re Looking For

• Must be at least 20 years of age
• 4+ years in an operations role, preferably with increased responsibility
• Working knowledge of operational / maintenance logistics or transportation
• Must have strong communication skills and attention to detail
• Must have the ability to delegate effectively
• Must be able to collaborate between interdepartmental teams
• Must have strong time management skills
• Must be adaptable and flexible, ability to quickly change direction and focus
• Must be self-starter with ability to work autonomously
• Must be computer literate with strong keyboarding skills.
• Ability to manage, develop and motivate staff; to include process improvement

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran