Vehicle Operations Specialist

Lucid Motors; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Lucid Motors in Houston, TX is seeking a Vehicle Operations Specialist to manage onsite vehicle inventory, lease returns, and internal fleet in collaboration with sales and HQ teams.

You will ensure inventory readiness, coordinate vehicle movements, and maintain accurate records while delivering a world-class customer service experience. The role requires hands-on operations, strong organization, and the ability to work evenings and weekends in a retail environment.

Qualifications

• 2+ years of professional experience in operations or support role.
• Detail-oriented with focus on customer experience and efficiency.
• Willingness to be hands-on with vehicle operations.
• Ability to work evenings and weekends in a retail environment.
• Valid driver’s license with no suspensions in the past year; drivers under 21 require 3 years’ license and Lucid Training.
• Physical ability to twist, bend, squat, reach, and stand for extended periods.
• Bachelor’s degree preferred or equivalent experience in business, marketing or related discipline.

Responsibilities

• Monitor and manage the location’s physical vehicle inventory and ensure lots are organized.
• Conduct lot walks and physical inventory for accuracy.
• Coordinate with allocations team to inform of inventory needs.
• Ensure inventory is well-maintained and appealing, performing software updates, cleaning and charging vehicles as required.
• Partner with internal teams to manage lease return, trade-in and fleet vehicles on-site.
• Coordinate logistics for vehicle movements between Lucid facilities and third-party locations.
• Monitor inbound shipments of vehicles from manufacturing or third-party facilities.
• Perform and verify vehicle intake inspection and ensure inbound cars comply with quality standards.
• Liaise with Service team in case of required repair work.
• Partner with sales teams on the status of vehicle readiness.
• Assist with new vehicle deliveries during high volume periods and daily operations as required.

Skills

Operations experience

Customer service orientation

Attention to detail

Organizational skills

Interpersonal skills

Flexible hours

Driver's license

Education

Bachelor’s degree preferred

Tools

Salesforce

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

As a Vehicle Operations Specialist, your primary responsibility is to manage all onsite vehicles including sales inventory, used vehicles, lease returns, and internal fleet in partnership with both on-site and HQ-based teams. The Vehicle Operations Specialist is a critical partner in ensuring the readiness of inventory, flow of vehicle movements, and accuracy of inventory tracking. We prioritize a world-class customer service experience, and our Vehicle Operations Specialist plays a key role in continuing to build upon the Lucid Motors brand through their organization and support of the sales team.

Our ideal candidate has an unwavering commitment to the accurate collection and recording of information and possesses demonstrable interpersonal and communication skills. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities.

The Role:

• Monitor and manage the location’s physical vehicleinventory, ensuring inventory vehicles are in ready-to-sell condition and that lots are clean and well organized
• Conduct lot walks and physical inventory to ensure inventory accuracy
• Partner with internal allocations team to inform of inventory needs
• Ensure inventory is well-maintained andappealing, performing software updates, cleaning and charging vehicles as required
• Partner with internal teams to manage lease return, trade-in and fleet vehicles on-site
• Coordinate logistics for vehicle movements as required between Lucid facilities and third-party locations
• Monitor inbound shipments of vehicles from manufacturing or third-party facilities
• Perform and verify vehicle intake inspection and ensure inbound carscomply withquality standards per Lucid’s defined quality intakeassessment
• Liaise with Service team in case of required repairwork
• Partner with sales teams on the status of vehicle readiness
• Assist with new vehicle deliveries during high volume periods and daily operations as required

Qualifications

• 2+ years of professional experience in operations or support role.
• Passion for a fast-paced, high-growth environment.
• Detail-oriented and focused on providing great experiences by improving efficiencies.
• Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations.
• Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
• Willingness to be hands-on with all vehicle operations.
• Ability to work evenings and weekends in a retail environment
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation

Preferred:

• Proficiency with Salesforce or other CRM.
• Prior experience in the automotive sector.
• A Bachelor’s degree is preferred, or equivalent experience in business, marketing or related discipline

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits:

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a401(k) retirementplan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, aredeterminedbasedon individual performance, role scope, market considerations, and overall company results,in accordance withthe terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility:

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations @ lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

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