Vehicle Operations Manager - ADESA Auto Auction

ZipRecruiter; Wood Village (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading auto auction company is seeking a Vehicle Operations Manager in Wood Village, Oregon. This role involves leading lot operations, reconditioning, and logistics, ensuring a top-tier customer experience. Candidates should have a Bachelor's degree, management experience, and strong organizational skills. ADESA is committed to a supportive work environment with competitive pay and comprehensive benefits.

Benefits

Competitive Pay

Holiday and Paid Time Off

Education and Equipment Reimbursement Programs

Matching 401(k)

Career Path Opportunities

Qualifications

• Three or more years of people management experience.
• Five to seven years of customer service experience.
• Must have demonstrated ability to read, write, and communicate effectively in English.

Responsibilities

• Lead Lot Operations, Reconditioning, and Logistical needs at the auction.
• Ensure the best possible customer experience through collaboration.
• Act as the at-auction point person for operational needs.

Skills

Team leadership

Effective communication

Customer service

Organizational skills

Flexibility

Education

Bachelor's Degree in Business or Related Field

Job description

Overview

Job Description

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We\'re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As an ADESA Vehicle Operations Manager, you will lead the Lot Operations, Reconditioning, and Logistical needs at the auction. You will develop a high-performing team that will exceed expectations. Those who communicate effectively, practice and promote teamwork, and understand the importance of staying up to date on corporate policies, procedures and processes will be on their way to success in this position.

Responsibilities

• Develops strong partnerships with the corporate office to implement and ensure compliance with all company initiatives, policies and procedures
• Work closely with the General Manager and other Auction Management to ensure the best possible customer experience
• Act as the at-auction point person for all lot operations, vehicle reconditioning and logistics management needs
• Provides direction and oversight in the execution of auction processes for efficient runs
• Drives the process excellence initiative within lot operations with a strong understanding of corporate processes, collaboration across the organization and communication both externally and internally
• The ability to influence and lead others as a people, customer and business manager
• Engages with customers and employees in a transparent, reliable, and positive manner
• Possess and demonstrates a comprehensive knowledge and understanding of all administrative and operational processes to provide internal and external customer service
• Know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed
• Other duties as assigned

Qualifications

• Bachelor\'s Degree in Business or Related Field
• Three or more years of people management experience
• Five to seven years of customer service experience
• Qualified to operate a motor vehicle and possesses a valid driver\'s license
• Wholesale Auto Auction experience
• Must be able to work with minimal supervision
• Must be able to work accurate, efficiently and have strong organizational skills
• Must have ability to remain flexible in work assignments, schedules and have the ability to multitask when necessary
• Must be at least eighteen (18) years of
• Must be qualified to operate a motor vehicle and possess a valid driver\'s license
• Must have a demonstrated ability to read, write, and communicate effectively in English
• Must have the ability to physically operate vehicle equipment and tools

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we\'ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

• The physical activity requirements of the position range from Light to Medium Physical Work.
• Frequent – standing, watching, touching, listening, walking, talking
• Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations

• Visual acuity requirements include depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service locations.

• Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we\'ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, or genetic information. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.