Service Mechanic is an automotive professional responsible for advanced diagnostics, complex repairs, and oversight of vehicle maintenance across a wide range of manufacturers, including diesel platforms. This position demands exceptional attention to detail, multitasking abilities, and a commitment to high standards in both safety and customer service. A successful candidate will also play a key role in supporting workflow organization, parts procurement, and overall shop efficiency.
Essential Functions & Responsibilities
- Diagnose and repair complex mechanical, electrical, and drivability issues in gas and diesel vehicles.
- Manage multiple projects simultaneously while maintaining high repair quality and timeliness.
- Assist with workflow coordination and prioritization in a fast-paced shop environment.
- Communicate clearly with customers, vendors, and teammates regarding repairs, parts, and timelines.
- Lead by example in maintaining a clean, organized, and OSHA-compliant work area.
- Help procure appropriate parts efficiently and accurately, understanding vendor and sourcing logistics.
- Support and assist other technicians with challenging or collaborative projects.
- Stay current with vehicle technologies, diagnostic tools, and manufacturer updates.
- Maintain complete and organized service records, diagnostics, and repair documentation.
Competencies, Skills, and Abilities
- Deep mechanical and diagnostic expertise across diverse vehicle systems and platforms.
- Advanced use of diagnostic scanners, programming tools, and repair software.
- Strong attention to detail with a focus on "fix it right the first time" philosophy.
- Excellent verbal and written communication skills with both customers and team members.
- Ability to remain flexible and adapt to rapidly shifting shop priorities or urgent repairs.
- Dependable, punctual, and self-driven with a team-focused attitude.
- Familiarity with the parts procurement process and vendor communication.
- Commitment to continuous improvement and technical growth.
Education & Experience
- High School diploma or GED
- Preferred Education:
- Associate Technical certification, associate degree in automotive or diesel technology preferred.
- 5+ years of progressive experience in automotive diagnostics and repair.
- Familiarity with both gas and diesel platforms and multiple vehicle manufacturers.
- Ability to lead projects and support less experienced technicians.
- Must supply own tools appropriate for advanced diagnostics and repair.
Preferred Experience
- Diesel-specific engines, fuel systems, emission controls, and diagnostic tools.