Vehicle Inspector, Lead

Carvana; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the automotive service industry seeks a Vehicle Inspector to assess vehicle conditions and document findings accurately. This role involves direct interactions with dealers and consumers, ensuring high standards in inspections while maintaining productivity and service quality. Join a dynamic team committed to exceptional service and operational excellence.

Benefits

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education Reimbursement Programs

Matching 401(k)

Qualifications

• 5 years experience inspecting vehicles at the auction.
• Must have valid driver’s license.
• Familiarity with OBD scans and vehicle repair assessments.

Responsibilities

• Inspect vehicles for condition including repairs and damages.
• Communicate professionally with customers and resolve inquiries.
• Accurately capture data using mobile devices.

Skills

Data entry

Vehicle structure knowledge

Mechanical component identification

Auto grading understanding

Education

High School or GED

ASE certification or Licensed Damage Appraiser

Job description

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!Get a sneak peek into life at ADESA!

Role and Team
This role supports customers by inspecting vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs and damage/structural damage. Complete required vehicle inspection promptly and accurately including imaging and uploading results of the vehicle condition. Interact with dealers and consumers as needed professionally as the face of ADESA and its collective businesses.

Responsibilities

• Communicate in a professional manner with customer (dealer or consumer)
• Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents
• Ensure internal and external customers receive prompt, efficient and courteous attention
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, work comfortably with software and technology.
• Deliver results in a timely manner
• Maintain productivity levels as set forth by management.
• Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
• Collaborate with Manager and sales team members on customer needs with insights to improve services provided
• Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown
• Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection

Complete road test if required by contract or inspection type Keep current on technology updates, new releases and product development

• Understand the functionality and ability to use tools such as paint meters, OBD scanner etc.
• Develop and maintain knowledge and expertise in areas of competitor products
• Other duties as assigned

Skills and Attributes

• Ability to enter data on a hand held device
• Ability to identify previous repairs and mechanical components
• Mastery of knowledge on different vehicle structures and the ability to explain how structural damage affects a vehicle
• Identify if parts can be repaired or replaced and chose the correct type of repair
• Identify if brake & suspension issues are present
• Identify exhaust leaks, modifications
• Understand the impact of Auto grade
• Proficient with OBD scans, PII removal, utilizing damage arrows
• Identify aftermarket modifications
• Ability to complete a comprehensive inspection demonstration for either a customer or a training class

Qualifications

• High School or GED required
• ASE Certified or Licensed Damage Appraiser
• 5 years experience inspecting vehicles at the auction
• Must be 18 years of age and have a valid driver’s license that meets company requirements

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

• The physical activity requirements of the position range fromLight to Medium Physical Work.
  • Frequent– standing, watching, touching, listening, walking, talking
  • Potential–running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions forClerical, Administrative, Machine Operators (including inspection) positions.

Physical Working Conditions:
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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