Vehicle Delivery Driver

CarMax; Fremont (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Vehicle Delivery Driver, where you’ll be the key link in delivering an iconic car-buying experience. You will load, transport, and off-load vehicles, ensuring they meet CarMax's standards before reaching customers. This role is perfect for those who enjoy working outdoors and have a passion for customer service. With a commitment to training and diversity, this innovative firm offers a supportive environment where you can grow your career while making a difference in customers' lives. If you're ready to drive your career forward, this opportunity is for you!

Benefits

Paid Time Off

Sick Time

Paid Holidays

Floating Holiday

Qualifications

• Valid state-issued driver’s license required.
• 1+ year of delivery driving experience or CarMax experience.

Responsibilities

• Load, transport, and off-load vehicles to ensure timely delivery.
• Interact with customers to provide outstanding service.

Skills

Customer Service

Communication Skills

Teamwork

Manual Transmission Operation

Heavy Lifting

Education

High School Diploma or Equivalent

Tools

DOT Medical Card

Job description

6071 - Fremont - 44100 Christy Street, Fremont, California, 94538

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer’s online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer’s vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do – Essential Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver’s license is not necessary. See qualifications and requirements for more details.
• Load, transport, and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers.
• Facilitate the completion of Home Delivery transactions.
• Interact with customers, other associates, and team members to provide outstanding internal and external customer service.
• Perform a brief and guided condition verification for vehicles being transported to a CarMax location.
• Verify that all vehicles meet CarMax’s cosmetic standards before being delivered to a customer.
• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely.
• Maintain all necessary logs and documentation as required by the company.

Qualifications and Requirements

• Must be 21 years of age or older.
• Valid state-issued driver’s license.
• Class B CDL preferred.
• Additional Licensing and Endorsement requirements may apply for select states:
  • Illinois – Class C Driver’s License Required.
  • Indiana – Class D Driver’s License with a “For Hire” endorsement required.
  • Louisiana – Class D Chauffeur’s License required.
  • Mississippi – Class D Commercial License required.
• Driving record with no more than 6 penalty points within the last three years.
• 1+ year of customer service experience.
• 1+ year of delivery driving experience or 1 year CarMax experience.
• Good communication and teamwork skills.
• Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire.
• Adherence to all applicable CarMax policies and procedures.
• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process.
• Proficient in operating a manual transmission.
• Willingness to work outdoors in various weather conditions.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is: $21.60 - $36.80

Benefits:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90-day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.