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Hi
We are looking for Veeva CRM Technical Lead (Life Sciences / Pharma Commercial domain experience) Remote. Anyone interested can share your resume at pkumar@radiansys.com
FTE (Preferred) / Contract
Location: Alameda, CA 94502 (Onsite)
Note: (Life Sciences / Pharma Commercial domain experience mandatory)
We are seeking an experienced Veeva CRM Technical Lead/Consultant with a strong background in Salesforce and Life Sciences domain to support and drive our Veeva CRM initiatives. The ideal candidate will bring hands-on expertise in Veeva CRM configuration, support and integration, and cross-functional collaboration, especially in commercial and medical business processes. Prior experience working with global stakeholders and external vendors will be an advantage.
Key Responsibilities
- Lead the end-to-end configuration, implementation, and support of Veeva CRM applications tailored to the needs of life sciences clients.
- Gather, analyze, and translate business requirements into scalable technical solutions across Veeva CRM and Veeva Align platforms.
- Provide post-implementation support, troubleshoot issues, and drive system optimization efforts for enhanced user experience and performance.
- Coordinate with cross-functional stakeholders including Medical Affairs, Commercial, Sales, and IT teams to ensure alignment with business goals.
- Configure and manage Veeva Align functionalities such as roster management, territory alignment, and downstream data integration.
- Participate in CRM transformation initiatives, contributing to planning, execution, testing, and delivery of high-impact projects.
- Oversee integration efforts between Veeva CRM and third-party systems such as Salesforce Service Cloud, Veeva Vault, and MDM platforms.
- Ensure that all implementations comply with regulatory standards including GxP and 21 CFR Part 11.
- Create and maintain technical documentation, conduct user training, and support system adoption across commercial teams.
- Serve as the primary technical point of contact for onsite activities and collaborate with offshore delivery teams for seamless project execution.
Skills & Experience
- 10 to 12 years of overall experience; Minimum 5+ years working with Veeva CRM.
- 2+ years of experience with Veeva Align; At least 3+ years of experience in Life Sciences Commercial domain.
- Veeva CRM configuration and implementation experience in Life Sciences/Pharmaceutical domain.
- Hands-on experience with Veeva Align (roster management, territory alignment, integration).
- Strong understanding of Life Sciences Commercial Operations.
- Experience with Salesforce platform, especially in relation to Veeva.
- Proven ability to lead technical discussions, project planning, and client interactions onsite.
- Knowledge of compliance frameworks: GxP, 21 CFR Part 11.
- Bachelor's or Master's degree in Bio / Pharma / Computer Science / IT / Engineering, or a related technical field.
- Additional certifications in Salesforce, Veeva CRM/Align are highly preferred.
Secondary Skills (Good To Have)
- Veeva CRM and Veeva Align certifications; Exposure to Veeva Network, Veeva Medical CRM, or Events Management.
- Familiarity with Salesforce Service Cloud customization and API integration; Understanding of data models in Veeva Vault.
- Experience working in Agile delivery models and hybrid onsite-offshore teams.
- Ability to work independently and in cross-functional teams.
- Client-facing confidence and leadership presence for onsite delivery.
- Proactive attitude toward solutioning and continuous improvement.
- Excellent communication and stakeholder management skills.
- Strong problem-solving and analytical thinking.
Regards,
Talent Acquisition – Radiansys Inc.
Direct: 510 790 2000 Ext 1006
Email: pkumar@radiansys.com
Seniority level
Employment type
Job function
- Accounting/Auditing, Administrative, and Advertising
Industries
- Pharmaceutical Manufacturing, Retail Pharmacies, and IT Services and IT Consulting