Veeva CRM Business Analyst - Remote, US

Freddie Mac; Village of Tarrytown (NY); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading financial services firm in Tarrytown is seeking a skilled IT professional with over 8 years of experience, particularly in Veeva CRM administration. The role involves analyzing business requirements, managing project activities, and fostering collaborations. The ideal candidate should have excellent communication skills and a strong background in ITIL processes. This position provides great benefits and opportunities for career growth within a proven team dynamic.

Benefits

Comprehensive health benefits

401k match

Discretionary PTO

Qualifications

• 8+ years of overall IT experience.
• 5+ years of experience with Veeva CRM.
• Good knowledge of ITIL support processes.

Responsibilities

• Gather and analyze business requirements and industry data.
• Document design and system processes while managing project activities.
• Analyze data to draw business-relevant conclusions.

Skills

IT experience

Veeva CRM Admin experience

ITIL support processes knowledge

Excellent communication skills

Job description

Employer Industry: IT Support and Managed Solutions for Pharma and Biotech

Why consider this job opportunity:
- Opportunity for career advancement and growth within a proven team and culture
- Comprehensive group health, dental, and vision benefits
- 401k match to support your financial future
- Discretionary PTO for work-life balance
- Engage in innovative projects within the IT outsourcing industry
- Collaborate with a leadership team that has over 10 years of experience

What to Expect (Job Responsibilities):
- Gather, review, author, and analyze business requirements and industry data, including KPIs and other key metrics
- Document design and system processes while managing daily project activities, schedules, and budgets
- Own and develop relationships with partners to optimize and enhance integrations
- Analyze data to draw business-relevant conclusions using data visualization techniques and tools
- Author user acceptance test scripts and perform quality assurance and validation documents as appropriate

What is Required (Qualifications):
- Overall IT experience of 8+ years
- Veeva CRM Admin experience of 5+ years
- Experience with any Veeva CRM applications
- Good knowledge of ITIL support processes
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Certification in Veeva CRM Administration
- Proven analytical and problem-solving skills
- Ability to maintain professionalism and attend all required meetings

#ITSupport #Pharma #Biotech #CareerOpportunity #VeevaCRM

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