Veeva CRM

RxCloud Services India PVT LTD; Oregon; Hybrid; USD 100,000 - 140,000; Full time

Job summary

RxCloud Services India PVT LTD in the United States (Oregon) seeks a CRM Specialist with deep Veeva and Salesforce configuration expertise to support pharma clients. You will manage configurations, document lifecycles, and integrate CRM with external systems.

The role requires hands-on REST API work, report and dashboard development, ITIL-informed operations, and agile delivery. A Bachelor’s degree and 3–5 years in pharma CRM are required; certification in Veeva or Salesforce is highly preferred.

Qualifications

• Bachelor's degree in a related technical/business area.
• Experience with Pharmaceutical, Consumer Health, or Medical Device domain.
• Veeva or Salesforce certification and 3–5 years of Experience.
• Deep hands-on understanding of Veeva CRM platform configuration & customization incl. access, flows, APEX, LWC, events.
• Experience working in an agile delivery environment.

Responsibilities

• Configure and customize Veeva CRM, including access, workflows and data objects.
• Lead or participate in agile delivery for CRM projects.
• Develop and maintain reports and dashboards.

Skills

Veeva CRM configuration

Salesforce experience

REST API integration

Education

Bachelor's degree in a related technical/business area

Tools

Veeva Align

Vault

APEX

LWC

Job description

• Must have a good understanding of the CRM data model
• Strong knowledge of Life Science (Pharma) min 3+years
• Veeva CRM Configuration Experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycles, Workflows, apex codes
• Manage and have hands-on Experience in Integrations with CRM application
• Hands-on Experience in REST API, Loaders, Multichannel
• Creating and maintaining reports and dashboards
• Application Administrative Experience
• Strong understanding of IT service management / ITIL foundational architectural concepts (incident, problem, change, configuration mgmt, design, quality management, and IT environments, etc), architecture DevOps methodologies, standards, and tools
• Strong understanding of SDLC methodologies
• Veeva CRM Configuration Experience including Salesforce
• Experience in Veeva Align & Vault (Optional)
• Salesforce Developer & Admin certification

Basic Qualifications:

• Bachelor's degree in a related technical/business area
• Experience working with a Pharmaceutical, Consumer Health, or Medical Device organization
• Veeva or Salesforce.com certification and a minimum 3-5 years of Experience
• Deep hands-on understanding of all aspects of the Veeva CRM platform configuration & customization incl. access, flows, APEX, LWC, events
• Experience working in an agile delivery environment