VDI/VMware Horizon Adminstrator

ISPA Technology; Panama City Beach (FL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Vision coverage

Dental coverage

Generous PTO

Paid holidays

Life insurance

Disability insurance

401(k) with company match

Professional development

Job summary

ISPA Technology in Panama City Beach, FL is seeking a VDI/VMware Horizon Administrator to maintain enterprise VMware Horizon environments, ensuring availability, performance, and security while providing user support.

Ideal candidates have hands-on Horizon experience, virtualization, patching, and security compliance. This role offers growth, a competitive salary, and benefits in a government-facing environment requiring an Active Secret clearance.

Qualifications

• Experience administering and troubleshooting enterprise VDI environments, specifically VMware Horizon.
• Working knowledge of virtualization technologies, hypervisors, virtual desktop management, and system administration.
• Experience with system patching, performance monitoring, vulnerability remediation, and security compliance.
• Ability to diagnose and resolve complex technical issues in enterprise environments.
• Strong documentation, communication, and cross-functional collaboration skills.
• Experience using IT ticketing systems to track and resolve technical support requests.

Responsibilities

• Install, configure, administer, and troubleshoot VMware Horizon VDI environments.
• Manage virtual desktop pools, golden images, user profiles, and virtual application deployments.
• Perform system maintenance, hypervisor patching, vulnerability remediation, and performance monitoring.
• Monitor virtual storage, host resources, and system performance to identify and resolve technical issues.
• Implement security best practices, access controls, and compliance requirements across VDI environments.
• Collaborate with network engineers, technical teams, and site leadership to maintain system availability.
• Maintain configuration management records, technical documentation, and system inventories.
• Identify and implement improvements to virtual desktop provisioning and user management processes.
• Respond to fleet support requests and troubleshoot issues through the HA ticketing system.
• Document system changes, communicate updates to development teams, and provide technical guidance as needed.

Skills

VDI administration

VMware Horizon

System administration

Troubleshooting

Documentation

IT ticketing systems

Security compliance

Collaboration

Tools

HA ticketing system

Job description

Position Title: VDI / VMware Horizon Administrator
Location: Panama City Beach, FL
Clearance: Active Secret

Position Overview

ISPA Technology is seeking a skilled VDI / VMware Horizon Administrator to support the administration, maintenance, and troubleshooting of enterprise Virtual Desktop Infrastructure (VDI) environments. This role is responsible for ensuring system availability, performance, security, and operational efficiency while providing technical support to fleet users.

Key Responsibilities

• Install, configure, administer, and troubleshoot VMware Horizon VDI environments.
• Manage virtual desktop pools, golden images, user profiles, and virtual application deployments.
• Perform system maintenance, hypervisor patching, vulnerability remediation, and performance monitoring.
• Monitor virtual storage, host resources, and system performance to identify and resolve technical issues.
• Implement security best practices, access controls, and compliance requirements across VDI environments.
• Collaborate with network engineers, technical teams, and site leadership to maintain system availability.
• Maintain configuration management records, technical documentation, and system inventories.
• Identify and implement improvements to virtual desktop provisioning and user management processes.
• Respond to fleet support requests and troubleshoot issues through the Hyper Automation (HA) ticketing system.
• Document system changes, communicate updates to development teams, and provide technical guidance as needed.

Required Qualifications

• Experience administering and troubleshooting enterprise VDI environments, specifically VMware Horizon.
• Working knowledge of virtualization technologies, hypervisors, virtual desktop management, and system administration.
• Experience with system patching, performance monitoring, vulnerability remediation, and security compliance.
• Ability to diagnose and resolve complex technical issues in enterprise environments.
• Strong documentation, communication, and cross-functional collaboration skills.
• Experience using IT ticketing systems to track and resolve technical support requests.

Why Choose ISPA Technology?

• Competitive salary packages with bonus potential.
• Comprehensive health, vision, and dental coverage.
• Generous PTO and 11 paid holidays.
• Life and disability insurance options.
• 401(k) with company match.
• Recognition and rewards for employee contributions.
• Opportunities for professional development and career growth.

This is an excellent opportunity for an early-career engineer to gain hands‑on experience supporting critical Government customer requirements while developing technical skills alongside an experienced multidisciplinary engineering team.