Vault Teller - South Lansing branch

DFCU Financial; Lansing (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Flushing Bank in South Lansing is seeking a dedicated Vault Teller to manage vault and branch cash operations, ensuring accuracy and security while actively promoting financial opportunities to members.

The role requires cash handling experience, attention to detail, and ability to work in a fast-paced, team-oriented environment, with Saturday hours and potential travel to other branches.

Qualifications

• High school diploma or equivalent.
• At least 1 year of goal-driven sales experience in a financial or retail environment.
• Two years of cash handling experience; vault experience preferred.
• Attention to detail and ability to multitask.
• Able to work in a fast-paced, goal-oriented environment.
• Excellent communication and teamwork skills.
• Physical ability to move or lift up to 50 lbs, usually coins.
• Proficient with Microsoft 365.

Responsibilities

• Balance vault and branch transactions.
• Ensure compliance with vault processes.
• Maintain branch operations log book and related tasks.
• Open cash box daily and work on the cash line.
• Meet personal sales goals.
• Approve transactions as authorized.
• Assist co-workers with transactions and procedures.
• Complete daily work accurately and on time.
• Make decisions within policy and limits.
• Provide superior service to members and promote financial opportunities.
• Refer interested members while maintaining quality standards.
• Assist in efficient cash area operations.
• Maintain product knowledge to serve members.
• Keep current on team sales and service results.
• Participate in Branch Team Development program.
• Support organizational goals and values.
• Saturday hours required.
• Flexible schedule; work at any branch; travel may be required.

Skills

Cash handling

Sales-oriented

Attention to detail

Teamwork

Customer service

Education

High school diploma or equivalent

Tools

Microsoft 365

Job description

Are you a detail-oriented professional with a passion for accuracy and security?As aVault Teller, you’ll play a critical role in managing cash operations, balancing vault transactions, and ensuring branch efficiency. You’ll work closely with the branch team, maintain compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team’s success, we’d love to have you on board!

The Opportunity: Our South Lansing branch is seeking a full-time Vault Teller to join their team.

What You’ll Do:

• Balance vault and branch transactions.
• Compliance with established vault processes.
• Maintain branch operations log book and associated tasks.
• Open cash box daily and work on the cash line.
• Meet personal sales goals.
• Approve transactions as authorized.
• Assist co-workers with transactions and procedures, as requested.
• Complete daily work accurately and in a timely manner.
• Make decisions, when necessary, according to policy and procedure and within approved limit.
• Provide superior service to members by actively promoting and communicating financial opportunities.
• Refer interested members while maintaining quality standards.
• Assist in the efficient operation of the cash area.
• Maintain product knowledge to efficiently serve members.
• Keep current on individual and team sales and service results.
• Participate in the Branch Team Development program.
• Support the organizational goals and values.
• Saturday hours required.
• Flexible work schedule; ability and willingness to work at any one of our branch offices.
• Additional meeting and training times required; travel may be required.

What You'll Need:

• High school diploma, or equivalent.
• One year goal driven sales experience in a financial or retail environment.
• Two years cash handling experience with vault experience in a financial institution, preferred.
• Attention to detail and ability to multitask.
• Ability to work in a fast paced, goal-oriented environment.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able toinitiateand embrace change.
• Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.
• Ability to move or lift up to 50 lbs., usually coin.
• Ability to perform with minimum supervision.