Vault Teller - Oakwood Beech branch

DFCU Financial; Michigan; On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading credit union as a Vault Teller in Dearborn, MI. You'll manage cash operations, ensure compliance, and provide exceptional service to members. If you're detail-oriented and thrive in a fast-paced environment, this role is for you!

Benefits

Monthly cash incentives for meeting performance goals

Employee bonus program

Paid lunch break

401(k) plan with match up to 4%

Medical, dental, and vision insurance from day one

Tuition reimbursement/education assistance

Paid time off and holidays (13 per year)

Flexible scheduling, especially for students

Qualifications

• At least one year of goal-driven sales experience in a financial or retail environment.
• Two years of cash handling experience in a financial institution preferred.
• Vault experience in a financial institution required.

Responsibilities

• Balance vault and branch transactions.
• Ensure compliance with established vault processes.
• Provide superior service to members by promoting financial opportunities.

Skills

Analytical Skills

Problem Solving

Communication

Team Player

Self-Motivated

Education

High School Diploma

Job description

Join the DFCU Financial team today and discover the benefits, rewards, and development opportunities offered by one of the largest and best-managed credit unions in the country.

Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you'll play a critical role in managing cash operations, balancing vault transactions, and ensuring branch efficiency. You'll work closely with the branch team, maintain compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team's success, we'd love to have you on board!

The Opportunity: Our Oakwood Beech branch in Dearborn, MI is seeking a full-time Vault Teller to join their team.

What You'll Do:

• Balance vault and branch transactions.


• Ensure compliance with established vault processes.


• Maintain branch operations log book and complete associated tasks.


• Open cash box daily and work on the cash line.


• Meet personal sales goals.


• Approve transactions within authorized limits.


• Assist co-workers with transactions and procedures, as requested.


• Complete daily work accurately and in a timely manner.


• Make decisions according to policy and procedure within approved limits.


• Provide superior service to members by actively promoting and communicating financial opportunities.


• Refer interested members while maintaining quality standards.


• Assist in the efficient operation of the cash area.


• Maintain product knowledge to serve members efficiently.


• Keep current on individual and team sales and service results.


• Participate in the Branch Team Development program.


• Support organizational goals and values.


• Work Saturday hours as required.


• Maintain a flexible work schedule; work at any of our branch offices as needed.


• Attend additional meetings and training; travel may be required.

What You'll Need:

• High school diploma or equivalent.


• At least one year of goal-driven sales experience in a financial or retail environment.


• Two years of cash handling experience in a financial institution preferred.


• Vault experience in a financial institution required.


• Exceptional analytical and problem-solving skills.


• Effective verbal and written communication skills.


• Ability to lift up to 50 lbs., usually coin.


• Computer literacy.


• Positive, cooperative, self-motivated, courteous, and professional attitude.


• Ability to multitask effectively.


• Team player with the ability to work independently.


• Self-motivated with minimal supervision.

What We Offer:

• Monthly cash incentives for meeting performance goals


• Employee bonus program


• Paid lunch break


• Employee referral bonuses for recruiting friends and family


• Paid time off and holidays (13 per year)


• 401(k) plan with match up to 4%


• Additional employer contribution after one year at 5%


• Tuition reimbursement/education assistance


• Medical, dental, and vision insurance from day one


• Health savings account (HSA)


• Flexible spending accounts for medical and dependent care


• Adoption assistance up to $10,000 per child


• Wellness programs and reimbursements


• Pre-paid legal services


• Identity theft protection


• Accident insurance plans


• Company-paid short- and long-term disability


• Basic life insurance of $50,000 plus options for spouse and children


• Pet insurance


• Free financial planning assistance


• Employee events and community engagement


• Loan discounts, perks, awards, and recognition programs


• Ongoing training and leadership development


• Flexible scheduling, especially for students

Equal Opportunity Employer / Disabled / Veterans