Vault Teller - Canton branch

DFCU Financial; Canton Charter Township (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading credit union as a Vault Teller in Canton Township, MI. This full-time role involves managing cash operations, ensuring compliance, and providing exceptional service to members. Ideal candidates will have strong cash-handling experience and a passion for accuracy in a fast-paced environment.

Benefits

Monthly cash incentives for meeting performance goals

Employee bonus program

Paid time off and holidays (13 per year)

401(k) plan with matching contributions

Tuition reimbursement and educational assistance

Comprehensive medical, dental, and vision insurance

Wellness programs and reimbursements

Qualifications

• At least one year of goal-driven sales experience in a financial or retail environment.
• Two years of cash handling experience in a financial institution preferred.
• Vault experience in a financial institution required.

Responsibilities

• Balance vault and branch transactions.
• Ensure compliance with established vault processes.
• Provide superior service to members by promoting financial opportunities.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Job description

Job Description

Location: 1477 N Canton Center Rd, Canton Township, MI 48187, USA

Posted: Monday, May 19, 2025 at 4:00 AM

Join the DFCU Financial team today and enjoy the benefits, rewards, and development opportunities from one of the largest and best-managed credit unions in the country.

We are looking for a detail-oriented professional with a passion for accuracy and security to serve as a Vault Teller. In this role, you will manage cash operations, balance vault transactions, and support branch efficiency. You will work closely with the branch team, ensure compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team’s success, we would love to hear from you!

The Opportunity:

Our Canton branch is seeking a full-time Vault Teller to join their team.

What You’ll Do:

• Balance vault and branch transactions.
• Ensure compliance with established vault processes.
• Maintain branch operations log book and complete related tasks.
• Open cash box daily and work on the cash line.
• Meet personal sales goals.
• Approve transactions as authorized.
• Assist co-workers with transactions and procedures as needed.
• Complete daily work accurately and promptly.
• Make decisions within policy and procedure limits when necessary.
• Provide superior service to members by promoting and communicating financial opportunities.
• Refer interested members while maintaining quality standards.
• Support the efficient operation of the cash area.
• Maintain product knowledge to serve members effectively.
• Stay current on individual and team sales and service results.
• Participate in the Branch Team Development program.
• Support organizational goals and values.
• Work Saturday hours as required.
• Maintain a flexible work schedule and be willing to work at any branch location.
• Attend additional meetings and training sessions; travel may be required.

What You'll Need:

• High school diploma or equivalent.
• At least one year of goal-driven sales experience in a financial or retail environment.
• Two years of cash handling experience in a financial institution (preferred).
• Vault experience in a financial institution is required.
• Exceptional analytical and problem-solving skills.
• Excellent interpersonal skills, including effective verbal and written communication.
• Ability to lift up to 50 lbs., typically coin.
• Positive, cooperative, self-motivated, courteous, and professional attitude.
• Ability to multitask effectively.
• Ability to work well as part of a team.
• Capable of working independently with minimal supervision.

What We Offer:

• Monthly cash incentives for meeting performance goals.
• Employee bonus program.
• Paid lunch breaks.
• Employee referral payouts.
• Paid time off and holidays (13 per year).
• 401(k) plan with matching contributions up to 4%, plus additional employer contributions after one year.
• Tuition reimbursement and educational assistance.
• Comprehensive medical, dental, and vision insurance from day one.
• Health savings account (HSA) and flexible spending accounts.
• Adoption assistance (up to $10,000 per child).
• Wellness programs and reimbursements.
• Pre-paid legal services, identity protection, and disability plans.
• Basic life insurance and options for additional coverage.
• Pet insurance and free financial planning.
• Various employee events, volunteer opportunities, and discounts.
• Recognition and awards for outstanding performance.
• Ongoing training and development opportunities.

Equal Opportunity Employer / Disabled / Veterans