Vault Teller

TowneBank; Norfolk (VA); On-site; USD 42,000 - 55,000; Full time

Job summary

TowneBank in Norfolk, VA is seeking a skilled Teller to join our branch team. You will receive and pay out money, handle vault duties, process currency and coin orders, and assist members in person and by phone while promoting TowneBank products.

Daily responsibilities include balancing cash drawer, verifying checks, recording transactions in the teller system, and following AML/BSA guidelines. The ideal candidate has at least 2 years of teller experience and proficient computer skills.

Qualifications

• At least 2 years bank teller experience.
• At least 2 years' work experience using basic computer skills including Outlook, Excel, Word, and bank software programs.
• Ability to keep cash drawer in balance daily.
• Ability to accurately process monetary transactions in a timely fashion.
• Proven ability to give members excellent service in person, on the phone and by email.
• Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general banking questions.
• Flexibility to learn quickly and adapt as new systems or processes emerge.
• Ability to work as an integral and reliable team player.
• Punctual, dependable, and able to minimize unplanned absences

Responsibilities

• Receiving and paying out money per members' request.
• Handling branch cash vault duties including maintaining cash levels within established limits and determining weekly cash needs.
• Preparing outgoing shipments and verifying incoming shipments to amount requested.
• Preparing documentation of currency movement (Brinks log, vault log, accounting entries, mutilated & contaminated currency).
• Facilitating cash transfers between tellers & vault.
• Processing currency & coin orders per members' requests.
• Verifying checks and cash and examining documents for essential elements.
• Entering members' transactions into the teller system and providing receipts.
• Reviewing and providing system overrides on other tellers' transactions when needed.
• Reviewing member accounts to make appropriate decisions and balancing cash drawer daily.
• Promoting TowneBank products, assisting members in person and on the phone.
• Following the Bank's AML/BSA security guidelines daily.
• May perform other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, etc.

Skills

Bank teller experience

Customer service

Cash handling

Team player

Punctual

Computer skills

Tools

Bank software programs

Outlook

Excel

Word

Job description

Essential Responsibilities:

• Receiving and paying out money per members' request.
• Handling branch cash vault duties including:
  • Maintaining cash levels within established limit. Determining weekly cash needs.
  • Preparing outgoing shipments, verifying incoming shipments to amount requested.
  • Preparing documentation of currency movement (i.e. Brinks log, vault log, accounting entries, mutilated & contaminated currency, etc.).
  • Facilitating cash transfers between tellers & vault.
  • Processing currency & coin orders per members' requests.
• Verifying checks and cash and examines documents for essential elements.
• Entering members' transactions into the teller system and providing receipts.
• Reviewing & providing system overrides on other tellers' transactions, when needed.
• Reviewing member accounts to make appropriate decisions.
• Balancing cash drawer daily.
• Promoting TowneBank as well as all related bank products.
• Assisting members in person and on the phone.
• Following the Bank's security guidelines on a daily basis.
• May perform other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

Minimum Required Skills & Competencies:

• At least 2 years prior bank teller experience
• At least 2 years' work experience using basic computer skills including Outlook, Excel, Word, and Bank software programs
• Ability to keep cash drawer in balance on a daily basis
• Ability to accurately process monetary transactions in a timely fashion
• Proven ability to give our members excellent service in person, on the phone and by email
• Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general banking questions
• Flexibility to learn quickly and adapt easily as new systems or processes emerge
• Ability to work as an integral and reliable team player
• Punctual, dependable, and able to keep unplanned absences to a minimum

Desired Skills & Competencies:

• Experience handling the vault cash or acting as a backup vault teller
• Experience mentoring or training new tellers

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

The good-faith compensation range for this role is expected to be $42,200 to $55,000, based on the role, market, internal equity, and candidate qualifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.