Vault Supervisor

brinks; Tallahassee (FL); On-site; USD 52,000 - 74,000; Full time

Job summary

Brink's is seeking a Vault Supervisor to oversee daily vault operations, currency handling, and firearm security in a branch environment. The role requires supervising vault staff, enforcing safety policies, and ensuring accurate records and customer service quality.

The ideal candidate brings at least 3 years of vault or cash processing experience, a valid firearms permit or the ability to obtain one, and a 21+ age requirement.

Qualifications

• Minimum of 3 years operations experience in a vault, cash or coin processing environment.
• Must be 21 years of age or older.
• A valid firearms permit or ability to pass applicable firearms licensing.

Responsibilities

• Provide first line supervision to Vault employees.
• Oversee daily vault operations including inventory, opening/closing of branch and vault check in/out.
• Provide coaching and skill development to employees on a consistent basis.
• Monitor and adjust performance of all staff, machines and workflows.
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency.
• Secure inventories by executing controls and ensuring strict compliance with security procedures.
• Maintain and provide quality customer service and good communications with the customer base.
• Ensure activities are performed in compliance with company policies and laws.
• Maintain accurate records, handle customer inquiries, and balance transactions daily.
• Assist Management as needed to meet branch goals.
• Cross-train and perform other duties as assigned.

Skills

Attention to detail

Customer service

Leadership

Independent work

Integrity

Professional demeanor

Education

Bachelor's Degree

Job description

About Brink's

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Vault Supervisor.

The Vault Supervisor is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the management team in the secure, safe and efficient functioning of the branch.

This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.

Key Responsibilities

• Provide first line supervision to Vault employees
• Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
• Provide coaching and skill development to employees on a consistent basis
• Monitor and adjust performance of all staff, machines and workflows
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and good communications with the customer base
• Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Management as need to meet branch goals
• Cross-train and perform other duties as assigned

Minimum Qualifications

• Minimum of 3 years operations experience in a vault, cash or coin processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or any other required licenses

Preferred Qualifications

• Supervisory experience in a production environment
• Cash handling experience in the secure logistics or banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor's Degree

Professional Skills

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor
• Ability to influence and lead

Equal Opportunity Employer

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.