Vault Supervisor

Loomis; Hayward (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vacation and Sick Time

Health & Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Voluntary Life Insurance

Flexible Spending and Health Savings

Dependent Care Account

Industry-leading Training

Job summary

Loomis AB is seeking a Vault Supervisor in the United States to oversee vault, cash, and coin handling operations at the Hayward branch. The role emphasizes leadership, safety discipline, and efficient workflow across dispatch and vault activities.

Responsibilities include enforcing policies, coordinating with sales and administration, and ensuring accurate cash processing and reporting. The ideal candidate has strong analytical skills and proven experience in a similar environment.

Qualifications

• Minimum 3 years of operations experience in vault/cash/coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Solid written, verbal, and interpersonal skills.
• Proficiency with Microsoft Office Suite and banking database systems is required.

Responsibilities

• Coordinate route and dispatch functions and oversee operations.
• Control costs and monitor branch profitability and losses.
• Ensure safety of employees, vehicles, and facilities through training and policy enforcement.
• Maintain security of cargo, vaults, and CMS operations; oversee audits and reporting.

Skills

Operations management

Analytical skills

Interpersonal communication

Microsoft Office

Cash handling

Tools

Banking software

Timekeeping systems

Cash processing equipment

Job description

Job Duties:

• Complete and maintain oversight and coordination of route and dispatch function
• Controlling the costs of operations
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and/or complaints
• Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining the effectiveness and efficiency of operational functions
• Short and long-range operational planning to meet branch goals
• Communication with all employees to immediately resolve any outstanding issues and/or complaints
• Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
• Knowledge of transit vault, coin vault, and CMS operations
• Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
• Responsible for training, counseling, disciplining, conducting, and evaluating employees under their direction daily
• Communicate with customers on a regular basis
• Communication with sales and administration on an “as needed” basis regarding updates of service, customers, and payroll issues
• Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
• Direct operations to meet broad branch objectives within policy guidelines
• Direct vault operations, including structure and scheduling, establish procedures, enforce policy
• Profitability of the branch, as related to the quality and efficiency of operations; operation cost within guidelines, as provided
• Control of losses through implementation of effective risk management, training, supervision, and discipline
• Control of damages and injuries through the implementation of safety programs, training, supervision, and discipline
• High level of observable safety, security, and effectiveness of operating practices and use of equipment
• Leadership by example – modeling appropriate behaviors and regular observation/ monitoring of route activities and crew needs
• Self-development and subordinates through on-the-job training and other training
• Analyze complex factors to decide appropriate actions and resolve situations not covered by set policies or procedures
• Ensure proper balancing of the vault daily for each shift
• Timely completion of monthly commitments as assigned by Operations/Branch

Requirements:

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficient with Microsoft Office Suite and banking database systems is required.
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
• Must be able to work extended hours, some Saturdays, and some holidays.

Essential Functions/Job Qualifications:

• Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
• Ability to walk continuously between bins, vaults, booths, and counters.
• Ability to stand on the concrete floor approximately 80 percent of shift.
• Ability to sign and record numbers by hand and, make entries on records, and prepare reports.
• Ability to meet State requirements for handgun license/permit or Security Officer Commission.

As part of the qualification process for the Vault Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires the successful completion of testing in the following areas:

Human Performance Evaluation (HPE):

• Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
• Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
• Lift-Carry: 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
• Lift-Carry: 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
• Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
• Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)

Benefits:

Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development