Vault Manager

Brinks; Orlando, Northern (FL, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Brinks in Orlando seeks a Vault Manager II to supervise vault operations, ensure inventory accuracy and secure handling of currency and firearms. You will lead vault staff, coordinate daily workflow, and enforce security procedures in a fast-paced, high-stakes environment.

This role requires 3+ years in vault or cash processing, 21+ years of age, and firearms licensing readiness. You will report to Branch Management and partner with leadership to meet branch goals.

Qualifications

• Minimum 3 years operations experience in a vault, cash or coin processing environment.
• Must be 21+ years of age; firearms permit or ability to pass applicable firearms licensing.
• Valid guard card or ability to obtain a guard card or any other required licenses.
• Bachelor's Degree preferred.

Responsibilities

• Provide first line management to Vault employees.
• Oversee daily vault operations including inventory management and branch/vault check in/out.
• Provide coaching and skill development to employees.
• Monitor and adjust performance of staff, machines and workflows.
• Drive continuous improvement in quality and efficiency using systems and processes.
• Secure inventories by enforcing security procedures and controls.
• Maintain quality customer service and clear communications with customers.

Skills

Vault operations

Cash handling

Security procedures

Leadership

Communication

Education

Bachelor's Degree

Job description

The Vault Manager II is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the Manager, Route Logistics and Branch Leadership in the secure, safe and efficient functioning of the branch.

This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.

Key Responsibilities:

• Provide first line management to Vault employees
• Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
• Provide coaching and skill development to employees on a consistent basis
• Monitor and adjust performance of all staff, machines and workflows
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and good communications with the customer base
• Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Branch Management as need to meet branch goals
• Cross-train and perform other duties as assigned

Minimum Qualifications:

• Minimum of 3 years operations experience in a vault, cash or coin processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or any other required licenses

Preferred Qualifications:

• Management experience in a production environment
• Cash handling experience in the secure logistics or banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor's Degree

Professional Skills:

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor
• Ability to influence and lead