VAR Technical Support (part-time)

DFL Deutsche Fußball Liga GmbH; Arlington (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Sportec is seeking a hands-on match operations technician to support live football broadcasts from our centralized operations center. You will set up VAR, MSR, and SAOT components, monitor feeds, and provide real-time technical support to replay operators and officials.

You will document incidents, perform post-match reviews, test new features, and collaborate with partners to ensure flawless game operations under pressure. Availability for varied schedules and on-site work is required.

Qualifications

• Experience with technical support, broadcast operations, or live sports technology preferred.
• Strong knowledge of soccer rules and match events.
• Ability to diagnose and resolve technical issues quickly and accurately.
• Comfortable working in high-pressure, real-time environments.
• Availability for match schedules, including evenings, weekends, holidays, and occasional travel.
• Ability to maintain accurate logs and follow standardized procedures.
• Reliable high-speed internet and ability to work on-site in the centralized operations center

Responsibilities

• Set up, configure, and verify all VAR, MSR, and SAOT system components prior to each match to ensure full operational readiness
• Monitor system performance during live matches, including video feeds, network stability, and replay system functionality
• Provide real-time technical support to replay operators and match officials, escalating issues when necessary
• Confirm the integrity of all incoming and outgoing broadcast signals and troubleshoot disruptions quickly
• Identify, analyze, and resolve hardware, software, or connectivity issues under time pressure
• Complete match logs, incident reports, and system performance summaries following Sportec’s operational standards
• Conduct system shutdown procedures, review technical performance, and report any anomalies or risks
• Participate in testing new VAR features, workflows, and system updates to support continuous improvement
• Work closely with replay operators, broadcast partners, and internal technical staff to ensure seamless match operations

Skills

Technical support experience

Broadcast operations

Live sports technology

Soccer rules knowledge

Job description

• System preparation: Set up, configure, and verify all VAR, MSR, and SAOT system components prior to each match to ensure full operational readiness
• Live technical monitoring: Monitor system performance during live matches, including video feeds, network stability, and replay system functionality
• Match operations support: Provide real-time technical support to replay operators and match officials, escalating issues when necessary
• Signal verification: Confirm the integrity of all incoming and outgoing broadcast signals and troubleshoot disruptions quickly
• Issue diagnosis: Identify, analyze, and resolve hardware, software, or connectivity issues under time pressure
• Documentation: Complete match logs, incident reports, and system performance summaries following Sportec’s operational standards
• Post-match review: Conduct system shutdown procedures, review technical performance, and report any anomalies or risks
• Technology testing: Participate in testing new VAR features, workflows, and system updates to support continuous improvement
• Collaboration: Work closely with replay operators, broadcast partners, and internal technical staff to ensure seamless match operations

Your profile

• Experience with technical support, broadcast operations, or live sports technology preferred
• Strong knowledge of soccer rules and match events
• Ability to diagnose and resolve technical issues quickly and accurately
• Comfortable working in high-pressure, real-time environments
• Availability for match schedules, including evenings, weekends, holidays, and occasional travel
• Ability to maintain accurate logs and follow standardized procedures
• Reliable high-speed internet and ability to work on-site in the centralized operations center

Why us?

Work where your decisions affect live matchday outcomes. Sportec combines the agility of a US team with deep technical and operational experience from our German partners. Enjoy a collaborative, an open-door culture, and a pragmatic team that values solving client problems quickly and effectively.

Why we are the right choice for you

If you love soccer and making things work when it counts, you’ll fit right in!