Vape Store Sales Specialist — Customer Experience

Vapor Lounge; Spokane (WA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with Company Match

Bonus Program

Profit Sharing

Employee Assistance Program

Discount Program

Employee Discount

Job summary

Vapor Lounge in Spokane is seeking a Sales Advisor to deliver exceptional customer service while applying extensive knowledge of devices and e-liquids. You will educate customers about vaping benefits and help them choose products that meet their needs, enroll them in the rewards program, and guide transactions at the POS.

The role emphasizes strong communication, teamwork, and a proactive approach to learning about products, promotions, and policies to enhance the in-store experience.

Qualifications

• High School Diploma or equivalent.
• 1+ year of sales and/or customer service experience preferred.
• Experience and/or usage of vapor products preferred.

Responsibilities

• Welcome and greet customers and provide superior service.
• Communicate product features, pricing and return policies clearly.
• Educate and enroll customers into the rewards program.
• Operate the POS system to process transactions and discounts.
• Process merchandise returns per company policies.
• Stock and inventory products and maintain store cleanliness.
• Support marketing initiatives and promotional events.

Skills

Customer service

Product knowledge

Communication

Teamwork

Sales experience

Education

High School Diploma or equivalent

Tools

POS system

Job description

Vapor Lounge in Spokane is seeking a Sales Advisor to deliver exceptional customer service while applying extensive knowledge of devices and e-liquids. You will educate customers about vaping benefits and help them choose products that meet their needs, enroll them in the rewards program, and guide transactions at the POS.

The role emphasizes strong communication, teamwork, and a proactive approach to learning about products, promotions, and policies to enhance the in-store experience.