Van Shuttle Driver

Ivy Hospitality; Columbus (OH); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

401(k) after 90 days

Paid Time Off

Job summary

Ivy Hospitality in Columbus, OH seeks a Van Shuttle Driver to provide safe, friendly transportation for guests, assist with luggage, and share local information.

You will maintain vehicle cleanliness, follow safety procedures, and document trips and incidents while delivering excellent guest service.

The role requires a valid driver's license, a clean driving record, and the ability to lift luggage; on-site training and benefits apply.

Qualifications

• Requires a valid driver's license and insurability with a good driving record.
• Strong communication and guest-service skills are essential.
• Knowledge of Columbus attractions and local area is a plus.

Responsibilities

• Safely transport guests to/from assigned destinations using the property vehicle, adhering to traffic regulations.
• Inspect vehicles for cleanliness and basic maintenance; report needs.
• Assist guests with luggage and provide information on hotel services and local attractions.
• Greet guests, ensure vehicle readiness, and maintain safety protocols.
• Document trips and incidents accurately and report to supervisor.

Skills

Valid Driver's License

Good driving record

Customer service orientation

Communication skills

Knowledge of Columbus attractions

Education

High school diploma or equivalent

Job description

Position

Van Shuttle Driver

Position Summary

The Van Shuttle Driver at plays a crucial role in enhancing the guest experience by providing safe, timely, and friendly transportation services. The driver is responsible for transporting guests to and from assigned destinations, maintaining the cleanliness and safety of the vehicle, and assisting with guest inquiries and luggage.

Pay Range

[Enter hourly or salary range] based on experience and qualifications

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Safely transport guests to/from assigned destinations using the property vehicle, adhering to all traffic regulations.
• Regularly inspect vehicles for cleanliness, damage, tire pressure, and fluid levels. Refuel as necessary and report any maintenance needs.
• Accurately document all trips and vehicle incidents, including damages or accidents, and report these to the manager/supervisor.
• Greet guests upon arrival, assist with luggage, and provide information on hotel services and local attractions.
• Park the vehicle in the designated location when not in use and ensure it is ready for the next trip.
• Assist with guest relations, maintain cleanliness of hotel entrances and parking lots, and follow company SOPs.
• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction
• Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
• Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.
• Comply with all Federal and State driving laws.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Valid Driver's License with evidence of insurability. Must have a good driving record.
• Strong communication skills, both verbal and written. Knowledge of the city, particularly tourist attractions. Ability to respond to guest requests quickly and efficiently.
• Ability to lift and move luggage up to 75 lbs, push and pull carts and equipment up to 200 lbs, and perform tasks in various environments, including outdoor settings.
• Work may involve standing for extended periods, bending, stooping, and lifting. The position requires working outdoors and dealing with varying weather conditions
• Must be willing to undergo a Drug Screen and Motor Vehicle Report

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Financial Security & Peace of Mind

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• Eligible for 401(k) participation after 90 days of full-time employment.

Time to Recharge

• Paid Time Off (PTO), available as it's accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.